Customer Ratings & Reviews

Been using GEEK SQUAD for years. Helpful and qualified staff are there for me when I need them

The Best Buy product protection plan is a total peace-of-mind package! It's like having a safety net for your purchases. This plan goes beyond just covering malfunctions, extending its shield to accidental damages and wear-and-tear, ensuring your investment stays protected. The ease of filing claims coupled with their responsive and helpful customer service makes dealing with unexpected mishaps a breeze. It's an invaluable add-on that elevates the overall buying experience, offering reassurance and value that truly goes above and beyond!

This is a must have for your electronics and has a lot of other benefits

Was easy process, appriciate the process. Thee sales person was nice and polite.

I got protection through total and it has done me wonders

It is good to know we have this if we need it. We renew this every year.

Its good but not hood for tv screen breaks :( hard for me when accidents happen with kids.

Great service protection! It's why we buy everything from Best Buy.

It sounds like a bit of money for membership but whenever we have needed it, the service is exceptional. No complaints at all.

This is a good buy. For your money The warranty is very good

It’s always good to have that extra protection just in case something bad happens, because we know what Murphy’s law says…

This protection allowed for me to get help with mounting my 55 inch TV. However, I was disappointed because my appointment was rescheduled 3 times. They need to take into consideration because people have to work and change thier schedule when they reschedule. They give you a window time when the tech will show up but the tech will call you if he can come earlier. But this allowed me not to pay someone or ask family or friends to take time out of their day to help me mount my TV. Also, if your getting something mounted you can ask them to send a tech that can help with other tech issues like your laptop but you must let them know this when setting the appointment.

Always available for any technical need. I would recommend this to anyone.

I purchased several items at the Yuma store , a laptop, printer and two television ‘s . I received excellent quality customer service from the staff. There is always help easily available, they provide me with tailored services meeting my exact needs saving me & my family time any money and these were my first time purchases at Best Buy . I definitely will be purchasing other items sometime in the near future. I would recommend Best Buy to others for sure.

Great product. I have bought this product before. It works great in any room.

Protection plan has worked out well. I have been able to get 2 year old devices replaced with no hassel along with access to some really good deals on items.

The service was great again. This is for my kids that are going to college. It is very helpful.

GEEK SQUAD IS THE ABSOLUTE BEST! HAVE BEEN APLUS MEMBER FOR YEARS. WITH NO COMPLAINTS

Had an issue with the Keurig and was very pleased that the store helped with a solution

Very knowledgeable and helpful would recommend them