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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 806 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 806 reviews
  • Rated 5 out of 5 stars

    Must for small business especially 1 person shops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has more than paid for itself 100 times over. It’s a must for small 1 man business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, awesome way to protect your large tv investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get in the Best Buy protection plan is worth the extra money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    U8H

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more, considering the U8G is a great tv. If you only game, this tv is a beast. I am not a fan of watching SDR content..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty with anything electronic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv 3 years ago for $1800 and screen out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lines

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but the screen displayed lines a little after a year of having it. Bought it open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Best Buy’s monthly protection plan, and it’s been a great decision. The coverage gives me peace of mind knowing that if anything happens — a screen issue, accidental damage, or operational failure — I’m protected. The plan is easy to understand, and the sign-up process was seamless at checkout. Best Buy’s customer service was helpful and friendly when I asked about coverage details. For expensive electronics like a large TV, this protection plan feels like a smart, worthwhile safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im covered!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having 3 TVs hit by lightning. 2 delivered with cracked screens and 1 i picked up with a cracked sceen from another business, i chose a protection plan. Great value and worth the sense of secuity. I also was able to use the option of getting the tv for less money after it was reduced $300 on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 appliances and a tv, and an espresso machine. They are all covered. For one price anything else I buy for Christmas is covered and the product is still covered if it's a gift. My son got the tv as a house warming gift and if he has any problems they go to his house. Works for this family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind for Monthly Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly Best Buy Protection Plan is worth it for the peace of mind it offers. It covers accidental damage and unexpected issues that the manufacturer’s warranty doesn’t, making it a great safety net for expensive tech purchases. The claim process is simple, and customer service is usually quick to help. It’s a small monthly cost that can save you from big repair or replacement expenses down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Duper Outdoor tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was mounted by Best Buy Total Tech and it has a awesome picture and works great for our outdoor patio. Very happy with this TV for now and also I have to get some outdoor speakers to go along with this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBP plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the BBP plan for all our purchases. We recently used it on a dishwasher that was defective and replaced with not a lot of effort to make it happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program. 2 years of protection? Can’t beat that! I didn’t realize it covered previously purchased items, that’s awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about the incredible care and service I received from the team at Best Buy. I had an issue with a 42" open-box OLED I purchased. I returned it for service, and it was ultimately deemed unrepairable. Best Buy honored their return policy without hesitation and provided me with a brand new replacement — no hassle, no pushback. It’s refreshing to see a company that stands by their word and truly takes care of their customers. Great experience from start to finish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Plans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are great. When we have something repaired or replaced Best Buy is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total make this a deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use it yet, when you buy enough from Best Buy (especially considering their price matching), getting the Best Buy Total membership is a deal. This includes two years of extended protection for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan pays for itself, benefits are guaranteed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership is a great peace of mind subscription to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like it! 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally necessary to get our tech at best buy solely becausebof this program! Best on the msrket period!

    I would recommend this to a friend