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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 832 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 832 reviews
  • Rated 5 out of 5 stars

    Protection p

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s product protection offers real peace of mind—easy claims, quick repairs, and solid coverage that keeps your devices worry-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBP plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the BBP plan for all our purchases. We recently used it on a dishwasher that was defective and replaced with not a lot of effort to make it happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, the protection service is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great. It has paid for itself many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it one repair costs more than this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it as one repair costs more than the coverage and can apply to many devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about the incredible care and service I received from the team at Best Buy. I had an issue with a 42" open-box OLED I purchased. I returned it for service, and it was ultimately deemed unrepairable. Best Buy honored their return policy without hesitation and provided me with a brand new replacement — no hassle, no pushback. It’s refreshing to see a company that stands by their word and truly takes care of their customers. Great experience from start to finish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector makes me feel safe that my phone screen is safe from breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for the gaming computer as my grandson is young

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy with confidence in your electronics.. leave it to bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total make this a deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use it yet, when you buy enough from Best Buy (especially considering their price matching), getting the Best Buy Total membership is a deal. This includes two years of extended protection for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR THE PRICE THIS WAS A GREAT BUY. AMAZING EXPERIENCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Supercenter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Supercenter is the best way to shop your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program. 2 years of protection? Can’t beat that! I didn’t realize it covered previously purchased items, that’s awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny of the piece of mind. covers everything needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it. Peace of mind if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had best buy protection and has come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Plans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are great. When we have something repaired or replaced Best Buy is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be on all of your products. Never felt disappointed once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is great and helps me protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan pays for itself, benefits are guaranteed

    I would recommend this to a friend
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