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Customer reviews

Rating 4.7 out of 5 stars with 828 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 828 reviews
  • Rated 5 out of 5 stars

    Best Buy's Monthly Plan Pays For Itself!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives us extra piece of mind knowing that all of our purchases will automatically come with extended warranties (up to 24 mo.) because we purchased the Totaltech Membership, so far we're EXTREMELY happy with it and HIGHLY recommend it to everyone! Why we're "EXTREMELY" happy, because not only do we get extended warranties and a longer return window we also get free installation for our Best Buy purchases. Our membership covered the entire cost of installation of our new appliances (Electric Range & Over the Range Microwave Hood), plus installation of 4 TV's mounted on the wall, 3 soundbars also mounted on the wall under the TV's and we also had an in wall plug installed behind one of the TV's which hides the cords inside the wall. All the installers have arrived on time and have all been very professional - we HIGHLY recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection in the business in my opinion hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Plan!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully you don't need service on your electronic device, but if you do, the servive plan at Best Buy is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been there all time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making a lot of things easy on me with my gadgets and provides me information that's needed about my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I’m very happy that I decided to make this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think total tech is worth it because you don't have to worry about anything especially when you make a big purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is needed since I have several major appliances from Best Buy. This is the only way I was able to get my Thermador Stove working correctly. The normal warranty process failed miserably for almost a year. Lots of wasted time. The geek squad stepped in and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy membership provides this extra 2 year protection plan which is why we buy our appliances and electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JimVet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent. It is large screen and fit in our wall space very nicely. The TV sound is great. Added a sound bar and additional speakers to enhance movies. It feels you are in the Theatre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on an HP Printer that I could not get to function consistently. After trying for a month Best Buy replaced it very willingly. For this and the Geek Squad Best Buy is my favorite electronic retailer. The second HP did not seem to work much better. Best Buy tried to help and offered to replace it also but I was too embarrassed and stubbornly have stuck with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got this for my LG 42" OLED C2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This something that is Great to Buy and Have for some but not all Products. I recommend it on Technology that is Expensive ETC. I have 2 OLEDs and I have bought it for both of them. It gives me the Piece of mind knowing that I am covered if something along the lines of Burn-In or any Technical Failure Happens. I recommend everyone at least thinking about getting this when looking at Expensive Products that can Break. I also recommend you ask what it covers from the Product you get. Since it can be different on a Item per Item case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and even better service with our Tulsa location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than meets the eye

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pleasant surprise. I was going to buy the Geek Squad Total Tech membership (and protection plan) for the free delivery and professional wall installation of a Sony 65” OLED into a wall with aluminum studs. Then to find other products I bought were automatically covered was a huge bonus. I would always be offered protection plans with each purchase and have to decide individually if I thought I would recoup the amount spent on protection. Now I have piece of mind lumped in one cost. The initial $200 cost was something I couldn’t see past until I was ready to purchase the large TV, but now I wish I would have joined sooner. The Total Tech membership prices have provided additional savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection very good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long i am still on membership then i got a lot benefits. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel reassured in knowing that I have Best Buy Protection on my new television. These televisions are so hi-tech these a good kick to the backside is not recommended and know their is a whole crew just a phone call away lets me sleep soundly at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection is a must!! Covers so many things and offers peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad to have the Monthly Best Buy Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, you won't believe how awesome Best Buy is! like a tech wonderland for real! They've got ALL the coolest gadgets and games you could ever dream oAnd the TVs? Woah, like you're in a movie theater right in your living room! I went there with my fam and we were all like, "Whoa, this place is epic!" The staff are like tech wizards, they helped us find the PERFECT gaming console and even gave tips on which headphones are like, next level!Best Buy is like a treasure trove of awesomeness, and I can't wait to go back and explore moreTechParadise #BestBuyRocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy monthly protection plan has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, all electronics are under warranty for 2 years.

    I would recommend this to a friend
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