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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 499 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 499 reviews
  • Rated 5 out of 5 stars

    Protect plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast. A plan that protects the client and solves effectively. I recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the best Baha'i protection plan offers a peace of mind! The fact that it covers multiple items is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mother and she loves it. It's easy to use, the perfect size, and the quality of the phone is great. I am very pleased with this purchase and recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great. I've just taken my broken screen back for repair. Best Buy can not fix it right away and offer refund to the original amount that I paid minus the service fee. I had the phone for a year. I don't think anyone can beat BestBuy protection offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be careful how your employees treat certain custo.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the phone. Again very greatful your staff member Matt Miguel went the extra mile to set the phone up. He was very knowledgeable of the products you sell. He deserves to be recognized as a star employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST OF BEST BUY GUARANTEED PROTECTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add to this insurance protection, Best Buy customer service excellence, personal ethic to service the customer first and foremost are achieved everyday for any and all Best Buy purchases. Customer peace of mind is never an issue with Best Buy protection....it's a forever must!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now I have peace of mind!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were so helpful. My laptop got hacked and I was super concerned. They got my laptop cleaned up in a matter of days. Such a relief. I now have a greater sense of security, and love that it covers multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION WITHOUT WORRY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do I have protection without worry, but this protection plan covers everything I purchase from Best Buy. It covers phones, tv's, appliances and just gives me a peace of mind knowing I don't have to worry about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should investigate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased but you MUST know the details. Take time to read and ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guaranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the guaranty/ protection Best Buy offers specially with the squad program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - S24

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. Didn't realize how old my previous phone was until I ran out of space. Wanted the flip phone but was out of my price range. I'm glad I got this one. Enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So far it meets all my needs. I can't believe how much faster it is from my old phone. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would definitely recommend to anybody looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT STORE SERVICE WITH A VERY PROFESSIONAL STAFF

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection plan is great. I've used it a few times. And it always worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from the local Best Buy. The customer service is excellent, kind, and courteous. The sales team is very knowledgeable. Mostly, the extended warranties do get honored. I highly recommend purchasing the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect “Budget” Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you would expect, the built-in stylus is a bonus. If you handed me the phone and me not knowing it was a less than $300 smartphone I would assume you paid double.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection plan has been a lifesaver for me. They have been able to help me with troubleshooting my Best Buy products in an easy and convenient way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest phone I have ever owned and operated. I can complete several tasks back to back with out the phone freezing up. Thank you so much for this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great since I have a yearly membership and automatically covers the devices to two years and I do not need to purchase the one from Apple.

    I would recommend this to a friend
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