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Customer reviews

Rating 4.8 out of 5 stars with 3650 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,650 reviews
  • Rated 5 out of 5 stars

    The Best buy protection plan is worth it when you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty geek squad protection plan is worth the money it pays for itself when you have to go in and make repairs and assistance on any of the products that you buy from Best buy it pays for itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy total support protection and geek squad help. I get special deals, discounts and usually treated well (except for the store in Metairie, La. on Veteran’s Blvd— I will drive further to go to the Elmwood Best Buy as I refuse to go into the store in Veteran’s bc the employees have been unbelievably even shockingly rude, curt, and disrespectful to me! Elmwood store is usually great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the monthly Best Buy protection is worth it and a lot of ways. One of those ways is when you buy a piece of tech equipment geek squad helps you set it up and answers any questions and it’s all included within the protection free of extra charge. And if you have questions later on, you can still go back to the geek squad they can answer your questions and continue to work on an issue if there is one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, Great sale, seems a bit delicate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this an a whim with very little research. I was out on location and needed a sound system and forgot my old iBoom at home. I went into BB and just did sampling of sound in store. This was on a very good sale and sounded very good compared to the others in the price range. Have lived with it now for a few weeks and its very handy in the house and sounds good for use with my computer or streaming from phone etc.. Bass is good, sound is fine for what I need it for etc.. being so portable is a plus. The side Very happy with purchase. The issue I have is the exposed side speakers that move and the membrane is very exposed to the elements and could be damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a worker who helped me purchase almost everything for my first PC setup and he did a fantastic job explaining to me what I could possibly need for it. He also answered questions I had for peripherals for the setup really well, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't go without this Total Membership!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a total member for YEARS now. It has save me THOUSANDS of dollars if you figure the cost of extended warranties coupled with the ease of repairs or replacements for products. I have utilited this protection plan many times and never had an issue. One of the best things Best Buy has done for the consumer is offering this membership. It is WELL worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Vacuum is a Game-Changer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried out a cordless vacuum for the first time, and I have to say, it has completely changed my cleaning routine! Convenience One of the best things about this vacuum is that I can move from room to room without having to plug and unplug it. This makes vacuuming so much easier and faster! Lightweight Design The vacuum is very lightweight, which means I can carry it around the house without any trouble. Even though my house is 1800 square feet, it holds a charge the whole time I’m cleaning and has never run out of battery. Charging Base The vacuum sits in a base that charges it, so it’s always ready to go when I need it. I love that I don’t have to worry about running out of power! Easy Cleanup The vacuum has a canister that collects all the dirt and debris. It takes a few uses to fill it up, so I don’t have to empty it every time I vacuum. This feature saves me a lot of time! Minor Drawback The only downside I’ve found is when I want to use it as a "dust buster." There’s a lever to release the top, but the handle can be tough to pull out. Powerful Performance Despite that small issue, the vacuum is really powerful. It can pick up all kinds of debris and automatically switches the brush tool from carpet to bare floor. You can actually hear and see the change in the brush movement, which is pretty cool! Conclusion Overall, I would definitely buy this vacuum again if it broke. It offers great quality at a fantastic price. If you’re thinking about getting a cordless vacuum, I highly recommend this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what you buy, it is always a great idea to get a protection plan. Things always go wrong and the protection plan is there to back you up and save you some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Best Buy Protection Plan with my product, and it turned out to be a great decision. The coverage is clear, and the claim process was smooth and hassle-free. Customer service was helpful and resolved my issue quickly. It gave me peace of mind knowing my device was protected. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a product at BB I know I don't have to worry about it going bad because I know Best Buy has my back thanks to this protection plan! So buy it for all your products if you can! you will not regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Period Perk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have made many purchases at Best Buy recently. It's comforting to know that the Best Buy Protection Period of 24 months will cover the items we purchased. This provides coverage far superior than the manufacturers warranty and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that Best Buy Protection is there. This adds peace of mind knowing that this protection exceeds the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its like my 9yr old got his drivers license.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 9 year old who has issues with his legs. He couldnt pedal a bike so we got this for him to learn to balance & be able to go with his friends. Within 2 hours he was driving all over the neighborhood. The battery life is very good & the app is great because you can limit the speed to as low as 4mph. The lights are a really nice added safety feature. It can be seen really well at night with the red led's under the deck. The 2 braking methods are also very nice. Would recommend to anyone looking for a great scooter at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth warranty replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son's Meta 2 stopped holding a charge so we took it in to it back in to Best Buy & since was still under warranty, customer service returned it, gave us a credit for it and upgraded it to the Meta 3 since the Meta was no longer available by applying the credit & paying the difference. They were very helpful & it was a very smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    piece of mind on a substantial investment into quality and longevity. Ironically, with the BB Protection plan, you'll take better care of it, not less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare Protection Review: Worth Every Penny for Peace of Mind When purchasing an Apple device, opting for AppleCare Protection is a decision you won’t regret. I’ve used it for my devices, and it’s been a lifesaver. Here’s why AppleCare is a must-have for any Apple product owner. Comprehensive Coverage: AppleCare goes beyond the standard warranty, covering accidental damage and extending technical support. From cracked screens to water damage, it provides coverage that ensures your device is protected from unexpected mishaps. • Accidental Damage Repair: Covers incidents like drops or spills (with a minimal service fee). • Extended Hardware Warranty: Extends coverage for defects or issues beyond the standard one-year warranty. Convenient Repairs: The repair process with AppleCare is seamless. Whether you visit an Apple Store, use a mail-in service, or request on-site repair (for certain products), Apple ensures that your device is fixed quickly and efficiently by certified technicians using genuine parts. 24/7 Technical Support: AppleCare provides access to 24/7 technical support from knowledgeable Apple experts. Whether you need help with setup, software troubleshooting, or syncing devices, the support team is always ready to assist. Cost-Effectiveness: While there’s an upfront cost, AppleCare is a smart investment. The service fees for repairs are significantly lower than the cost of replacing or fixing devices without coverage. For high-value products like MacBooks or i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 1 year membership and can return items to the store without any hassle with the free 2 year warranty that is a benefit of the program. We buy electronic from here (I.e. phones, joycons video game systems, vacuums) and taking it back to the store is easy as pie. All Apple products have to be taken to Apple, for service and repair, all other items go back directly to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Airpods Yet! Airpod 3 is as advertised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an faithful runner, I wanted something that could be both light and powerful in sound. The Airpod 3’s provide both seamlessly! The five earpieces assure the is a best size for you. I am also an international traveler, which was another reason why I wanted To invest in these. The opportunity to have built in translation has me super excited! I used them while watching some Spanish speaking tv shows and The translation was remarkable! Overall, these are The best Apple earphones you will ever purchase! Run, not walk to get them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy your times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Amazing camera. I like GoproThe GoPro is an absolutely incredible camera! Its compact design, durability, and outstanding video quality make it a must-have for adventure enthusiasts and content creators. The wide-angle lens captures stunning, crisp images and videos even in challenging conditions. I love how easy it is to carry around and mount on different equipment. The stabilization feature ensures smooth footage, and the waterproof capability allows for amazing underwater shots. Overall, the GoPro is a fantastic gadget that exceeds expectations and delivers top-notch performance every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection has come in handy more times than I could count between cracked screen protectors, controllers that began stickdrifting or headsets that stopped working and more. I can’t suggest this enough and would recommend it to anyone!

    I would recommend this to a friend
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