Customer Ratings & Reviews

Best Buy Protection provided in my Total Tech Membership was one of the smartest decisions I’ve made as a customer. In today’s world where technology is essential to daily life, having peace of mind is priceless, and that’s exactly what my Best Buy Protection provides. When my Meta Quest unexpectedly malfunctioned just months after purchase, the process of getting it replaced was seamless. The support team was knowledgeable, efficient, and genuinely committed to resolving my issue without hassle or delay. No complicated fine print, no runaround, just straightforward service that delivered exactly what was promised. Whether it’s accidental damage, hardware failure, or technical support, BBY Protection takes the stress out of the unexpected. It’s more than just a warranty; it’s a safety net that turns potential headaches into quick solutions. I highly recommend adding it to any major tech purchase. It’s not just a good value, it’s a lifesaver!

I’m so glad I chose Best Buy’s Protection Plan! I had an issue with a product, and the process to get it taken care of was quick and hassle-free. The employees were extremely friendly and made sure I was taken care of right away. It saved me the stress and cost of repairs, and I walked out with a replacement in no time. Having that extra peace of mind makes every purchase feel secure. I highly recommend the protection plan to anyone shopping at Best Buy—you won’t regret it!

Best decision ever!! When products stop working just outside the warranty date, repair or replacement costs can become substantial. BBY product protection has saved me more than its value year over year. My microwave repair costs without the plan, $150.00 with the plan $0. My $359.00 toothbrush without the plan, a new $359.00 toothbrush. With the plan, it was $0. My $399.00 headphones, yeah, $60 because it was outside the initial coverage date. Instead, they gave me a gift card for a replacement. So, I purchased the new upgraded pair because they were on sale and still had extra money on the gift card. My sons constantly replacing gaming keyboards... $0. My mouse just stopped working, and instead of being upset that my $169 mouse stopped, I think, "No worries, I have the protection plan, I'm covered." Again, best decision ever!!

I have the Best Buy Monthly Protection Plan for my Osmo Action 4, and it's like having a safety net that lets you walk a tightrope without a worry. If you're like me, always out and about, and your gadgets tend to live as dangerously as you do, this protection plan could be a game changer. Here’s the scoop on it: The plan covers pretty much everything that could go wrong with your camera short of losing it or intentional damage. We’re talking drops, spills, and the usual wear and tear that happens when you're a bit too enthusiastic capturing your adventures. It’s pretty neat because, let’s face it, accidents happen no matter how careful you are. The real kicker for me was how simple the claim process is. You don’t have to jump through hoops to get your device looked at. If something goes wrong, you just bring it back to Best Buy or start a claim online, and they handle it from there. In my experience, they either fix it up or replace it if it’s beyond repair. No endless paperwork or waiting ages for a response, which is a breath of fresh air. Price wise, it’s a decent deal considering what repair costs could look like without it. For a bit of extra cash upfront, the peace of mind you get knowing that you won’t be shelling out hundreds more later is worth it, in my opinion. It turns out that many users have found the plan to be a cost effective way to manage potential repairs, which matches my own findings. However, no plan is perfect, and I did hear about a few cases where claims took longer than expected or were initially denied due to miscommunication about what’s covered. This seems to be an exception rather than the rule, but it’s something to keep in mind. In conclusion, if you’re planning to take your Osmo Action 4 on some serious adventures, or even if you’re just a bit clumsy, the Best Buy Monthly Protection Plan is pretty much a no brainer. It extends the life of your camera and lets you focus on capturing great footage instead of worrying about the "what ifs." So, thumbs up from me!

The protection they include it great deal honestly also i like how they server me it always make me always want to viste there and Buy there products again

Unfortunately i have had things happen to several of my items bought at Best Buy. Life, kids, at times things just happen. Thankfully i had my protection plan in place. Best Buy has always been good with honoring it and replacing my item. So glad i had it in place!

Very Helpful as 1 of ur employee helped me understand the importance of the protection plan, thank you so much for your support

This has worked for me alot. Bringing back items that become defective over time and getting my money back for them is very easy. Instead of buying the same thing multiple times just because of using until they break, im able to receive brand new replacements and i love it.

Total tech is one of the best items I have purchased from Best Buy and it’s saved me lots of money on replacement items or on installation of items I bought

Best Buy’s protection plan gives me peace of mind. Fast claims, no hassle, and great support when I needed a replacement. Totally worth it for expensive tech—saves time and stress. I feel secure knowing my purchase is backed. Highly recommend for anyone who values reliability and service.

Best Buy protection is a very good deal if you make Best Buy the place you buy all your electronics at

I think with the way electronics are today is best to have coverage. The price is ok, but the benefit is even better.

I have the peace of mind knowing my young sons will enjoy the products for the usual life span of their tech products.

The protection plan offers many options for technical support and gives peace of mind regarding the products purchase.

For anyone whose heart beats to the rhythm of technology, Best Buy's Total Tech Membership is like a golden ticket to an exclusive amusement park where the rides are all the latest gadgets, and the perks just keep coming. Allow me to share my personal journey through the world of tech with this membership that offers so much more than meets the eye. The Speedy Dishwasher Rescue Picture this: my trusty dishwasher was going about its business when it suddenly hit a snag. Rather than experiencing the all-too-familiar dread of days without it, I contacted Best Buy. The incredible part? They had my dishwasher back to its sparkling best within a mere 48 hours. The level of service and speed was genuinely astounding – no long-winded technical discussions, just a swift, efficient resolution. TV Dreams on the House One of my long-standing dreams had been to mount my TV on the wall. But budget constraints always seemed to stand in the way. Enter the Total Tech Membership, and my living room transformation became a reality. The best part? It didn't cost me a dime. My home now boasts a cinematic experience that has me feeling like I'm at the movies, all thanks to this fantastic perk. The Unplanned Tech Misadventure As an adventure junkie who loves riding motorcycles, my 360 camera was my trusted sidekick. But life has a way of throwing curveballs. One day, it plummeted to the ground and shattered into pieces. My heart sank, thinking it was the end of the road for my tech companion. However, Best Buy surprised me yet again. They replaced it with a brand-new one without a second thought. The peace of mind knowing that my tech is in good hands is worth its weight in gold. A Membership with a Heart The Total Tech Membership is not just about perks – it's about having a team of tech enthusiasts who genuinely care about your experience. They've got your back when you least expect it, making the world of tech a more accessible and enjoyable place. Your Total Tech Membership: A Word of Caution As the saying goes, "With great power comes great responsibility." Your Total Tech Membership will renew annually, charging your chosen card, unless you cancel before the renewal date. So, should you ever decide to part ways with this tech wonderland, it's as easy as making a call or managing your subscriptions on BestBuy.com. Tech enthusiasts, this is more than just a membership – it's an invitation to a tech adventure. Elevate your tech game, secure the best deals, stay ahead of the curve, and experience peace of mind knowing that tech support is just a call away. Don't miss out on the future of tech – grab your Total Tech Membership today, and let the tech odyssey begin!

The Best Buy 24-month protection plan is a lifesaver—easy, stress-free, and totally worth it for the peace of mind! I’ve told everyone I know about it!

This protection package is very nice to have when an expensive item gets damaged. The process of exchanging/returning items are simple and quick!

I don’t usually buy protection plans, but Best Buy’s coverage has paid for itself more than once. I’m rough on my equipment — travel, gym, deployments, random drops — and the plan has saved me from eating the full replacement cost.

Totally worth becoming a member for Best Buy Total Member! All the products I purchase at Best Buy are instantly covered. Appliances, Car Audio, Apple products and Care, everything. Well worth it!

Like this protection on all my stuff I buy at Best Buy, they just started doing a 50 dollar deductible, which I wasn’t happy about, I pay 175 a year