Customer Ratings & Reviews

Worthwhile invesetment, it really gives me the peace of mind knowing my technology is covered.

Love the size and feel if this watch. The bezel that turns is great to have. Battery life is better then my4.

Awesome want to return a computer monitor that broke

Best soundbar I’ve ever purchased it makes you feel like you’re at a theater

Next level virtual reality, love the AR compared to metaquest 2

Great for styling wet hair. Curls are beautiful and last as day long.

Pretty cool stress free way to protect ylur items.

I've been a customer for years and this protection plan is a comfort to have just in case. Thanks

i love total tech, can’t believe it’s free with my subscription!

Flat tire in less than a month Best Buy wouldn’t do anything to help. Even with protection plan.

Best Buy always gives me the extras I need. Most of the time it’s free

So now in order to get a GoPro taken care of under the Total Tech warranty, its a $50 service charge. Totally not worth spending $180 per year knly to have to spend $50 to get things serviced under “warranty”

I’ve had the Best Buy Total yearly membership for a while now, and it’s been more useful than I expected. The extended protection on purchases, free delivery and installation, and 24/7 tech support make a big difference, especially if you buy electronics regularly. I’ve already saved money on repairs and setup help, which easily offsets the membership cost. What I like most is the convenience — knowing I can walk into the store or chat with support and get help without extra fees. If you shop at Best Buy more than a couple times a year or own a lot of tech, this membership pays for itself and gives real peace of mind.

Best Buy continues to be one of the few retailers that blends solid in-store expertise with the convenience of modern online shopping. Whether it’s upgrading a laptop, grabbing accessories, or just getting quick advice, the staff usually know their stuff and are patient with questions. The layout makes it easy to find what you need, and checkout is efficient. Their Geek Squad service deserves special mention — they handle installations and repairs professionally, and their protection plans actually feel worthwhile. Online orders arrive quickly, and in-store pickup is smooth and well-organized. Pros: • Knowledgeable staff and helpful tech support • Smooth in-store and online integration • Competitive prices, especially during sales • Strong return and warranty policies Cons: • Stock availability can be hit or miss depending on the location • Some upselling on warranties can feel pushy Final Thoughts: If you value convenience, reliable service, and want to make sure your tech is in good hands, Best Buy remains one of the top options.

First off I gotta say this is a as real review because I love this so much you may think other wise lol.. I absolutely love Best Buy protection, I try and buy anything I need at Best Buy cause with Total Tech everything I buy has protection. It’s a great peace of mind and I feel I can buy safely with Best Buy. I recommend it to everybody. And even better because I use my Best Buy credit card where I choose 0 percent finance as long as it’s paid off in 6 or 12 months. I’m very happy and satisfied with Best Buy. My favorite place to shop

For IT teams, protection plans support uptime and asset lifecycle management. Prioritize plans with favorable response times, on-site options, and clear coverage windows that align with procurement dates. Confirm whether software, accessories, or peripherals are included, and ensure compatibility with internal asset management policies.

The Best Buy 2-Year Protection Plan is absolutely worth every penny! ⭐⭐⭐⭐⭐ It gives me total peace of mind knowing my purchase is covered against unexpected issues, from mechanical failures to accidental damage. The claims process is super easy and hassle-free, and Best Buy’s customer service/Geek Squad is always friendly and efficient. I love knowing that if something goes wrong, I’m fully protected without any stress or surprise costs. It’s the perfect way to protect your investment and shop with confidence!

Ive had this coffee maker for almost a year and we all love it. We can make different types of coffee cold or hot, I love that it also has its barista cup and it cleans itself! No taking off parts to wash the inside. When you're always on the go or busy this is a big plus. Also love the settings for how to make each type of coffee!

I had an excellent experience at Best Buy. The staff was friendly, knowledgeable, and genuinely helpful. They took the time to answer my questions and made the whole process easy and stress-free. I’ll definitely be coming back and highly recommend this location.

Getting the 24-month protection is the best thing you can do when you buy something at Best Buy. It really gives you peace of mind knowing you’re backed up and that they’ll help you if anything happens to your product. I’ve already used the protection before, and the experience was very good. They helped me quickly and without any issues.