Customer Ratings & Reviews

I bought and drone and crashed it within 24hrs. Thanks to this perk I didn’t have to worry. I had my drone replaced in a couple minutes. Quick and easy.

Great Watch. Features are off the chart. Very stylish and functional.

Best Buy protection gives me peace of mind I am glad I got it and think it will come in very handy if needed.

Once you purchase this protection you are in deep trouble. You will want to replace everything in your home to make this sucker pay for itself many times over.

Plan gives free apple care for 24 months, discounts, repairs, and replacements.

This game is amazing and I love it, recommend to everyone

I crashed my drone one week after buying it and I went to GeekSquad and same day they gave me a new one.

couldn't be simpler, keep you total tech membership and if items you buy break in 2 years, bring in for store credit to replace!

This is the greatest warranty plan i have ever had

Great unit owning a Steam deck I can tell Mobile gaming is headed in the right direction.

It's protection! I would recommend it to anyone for just in case.

Purchase Protection is a must these days and Total Tech coverage takes the worry out of it.

Works just as described makes task alot easier thank you

Total Tech takes care of it all, Perfect for those who may break things.

its a protection plan.. whats there to say about it...i honestly feel like they are kind of a rip off as ive never had to use them...i buy them cause if i didnt then i would need it...

excellent customer service and value fir money indeed! will buy again here soon!!

Yes would recommend this coverage, had a Samsung tv replacement after 18 months

All of my new electronics are covered through Best Buy

Despite regular cleanings, and a deep thorough cleaning, I continue to have mold and algae grow inside the tank and inside the unit. Contacted GE, and they were no help. but wait, I have a Geek Squad Protection plan! TWO WEEKS ago I contacted them, they setup an appointment, and the service provider called me yesterday and said they don't service counter top ice makers and can't get parts for them. Why was this setup to begin with??? So I call back today, and a GS rep tried to find another company, but could not, so he was going to have the dispatch department contact me to setup an appointment. They called me just now, and said "sorry, this issue isn't covered by your warranty." It's an obvious defect with the unit, because I clean it and run high quality bottled water through it. I am furious!!! $725 I spent last year on this, and it's a health hazard. Further research reveals that this is a common issue. Save your money and don't buy one. If you already have one and end up with this issue, don't count on GE or Best Buy to help you. The worst customer service I've had in a while! The picture with the paper towel is what I got out of the fillable water tank....

Unfortunately we will be returning this. We had an old Roomba 980 that worked great, but this vacuum is mediocre at vacuuming and mopping doesn't work. The mop leaves "tiger stripes" and doesn't cover the cleaning area fully. This vacuum also doesn't have a smart resume, and likes to clean areas it has already worked on. It took 5 hours to vacuum and mop ~800 square feet, and I had to stop to refill the reservoir. Not worth the headache or time.