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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1880 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,880 reviews
  • Rated 5 out of 5 stars

    Huge peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Protection is a must these days and Total Tech coverage takes the worry out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's protection! I would recommend it to anyone for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech = Warranty Brilliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech takes care of it all, Perfect for those who may break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described makes task alot easier thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service and value fir money indeed! will buy again here soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tec coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes would recommend this coverage, had a Samsung tv replacement after 18 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wood floor installer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my new electronics are covered through Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    protection plan???

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a protection plan.. whats there to say about it...i honestly feel like they are kind of a rip off as ive never had to use them...i buy them cause if i didnt then i would need it...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage! Don't buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite regular cleanings, and a deep thorough cleaning, I continue to have mold and algae grow inside the tank and inside the unit. Contacted GE, and they were no help. but wait, I have a Geek Squad Protection plan! TWO WEEKS ago I contacted them, they setup an appointment, and the service provider called me yesterday and said they don't service counter top ice makers and can't get parts for them. Why was this setup to begin with??? So I call back today, and a GS rep tried to find another company, but could not, so he was going to have the dispatch department contact me to setup an appointment. They called me just now, and said "sorry, this issue isn't covered by your warranty." It's an obvious defect with the unit, because I clean it and run high quality bottled water through it. I am furious!!! $725 I spent last year on this, and it's a health hazard. Further research reveals that this is a common issue. Save your money and don't buy one. If you already have one and end up with this issue, don't count on GE or Best Buy to help you. The worst customer service I've had in a while! The picture with the paper towel is what I got out of the fillable water tank....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surprisingly mediocre for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we will be returning this. We had an old Roomba 980 that worked great, but this vacuum is mediocre at vacuuming and mopping doesn't work. The mop leaves "tiger stripes" and doesn't cover the cleaning area fully. This vacuum also doesn't have a smart resume, and likes to clean areas it has already worked on. It took 5 hours to vacuum and mop ~800 square feet, and I had to stop to refill the reservoir. Not worth the headache or time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Took the Stress Out of Tech Fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two different robot vacuums fail on me from completely different brands so to say I was frustrated would be an understatement. But Best Buy completely changed that experience for me. Both times their team made the process incredibly easy. No hassle and no runaround. They honored their protection plan and gave me store credit quickly so I could move forward instead of being stuck with a broken product. What really stood out though was the help I got in store. The staff did not just point me to another random option. They actually took the time to walk me through better choices based on my experience and what went wrong before. That level of service is rare. It turned what could have been a really negative situation into something smooth and even encouraging. Because of this I will absolutely keep my Total membership. It is more than worth it for the peace of mind and the support you get when things do not go as planned. If you are on the fence about buying tech or adding protection do it through Best Buy. They stand behind what they sell and that makes all the difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly Best Buy Protection (up to 24 months)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid option if you want ongoing coverage without paying for a long upfront warranty. It’s easy to claim repairs or replacements, and service is generally handled through Geek Squad, which is convenient. Pros: * Month-to-month flexibility * Easy repair/replacement process * Good coverage for phones, laptops, TVs, gaming devices * No big upfront cost Cons: * You must keep paying monthly to stay covered * Can become expensive over time * Some claims may include service fees * Not always worth it for cheaper devices Bottom line: Good for expensive electronics you plan to keep long-term. Not worth it for low-cost items or if you don’t like ongoing fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    important

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thank Best Buy protection when I first got this laptop, it is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Membership perks!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable always and better if you get it free with every purchase using the pro membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Worth It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I added the Best Buy Protection plan. It gives me peace of mind knowing my device is covered if anything unexpected happens. The monthly option is convenient and affordable, and it’s nice not having to pay a large amount upfront. The coverage is straightforward, and the process has been easy to understand. It’s definitely worth having, especially for more expensive electronics. I would recommend it to anyone who wants extra protection and less stress about potential repairs or

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has your back!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With electronics there’s always a chance for things to break down. Whether manufacturers are using cheap parts or well-made items just glitch out, it’s great to know that you have the geek squad just in case something happens. I’ve had this for years now and had many issues with random items. It’s well worth the cost as long as it doesn’t go up like everything else does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential peace of mind for my tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for the monthly protection on my high-end tech. It’s a small price to pay for the peace of mind knowing that if anything goes wrong—from hardware issues to accidental damage—I’m covered. The flexibility of the monthly plan is great because I can keep it for exactly as long as I own the device without a huge upfront cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best for recovery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is packaged very well. It does help circulation before or after physical activities. It helps you recover faster. The sleeves are meant for long legs. You can leave it unzipped if your height is 5 foot 7 and below. Accessories for the product are highly expensive. Best Buy doesn’t carry the shorter leg size. 4 stars because it doesn’t come with a storage bag or bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy 2-year warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is in people's best interest to get the 2-year warranty plan because if anything happens to go wrong with it you can exchange it for a new one that's one thing I do applaud Best buy for is standing by their word. That is another thing I mention to people when I bought the bike and they asked me about it I told them I got the 2-year warranty with it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My thoughts on Bambu Lab P1S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bambu Lab P1S is a beginner’s dream 3D printer—super easy to set up and use, even if you’re new. It’s fast, has a 256mm build area, auto-levels the bed, and an enclosure for tricky filaments like ABS. Combo (w/AMS) price $559; add AMS pro ($100) for multi-color fun. Pros: Prints high-quality stuff quickly, intuitive app (Bambu Studio), works with many filaments, minimal tinkering needed. Cons: Fans are loud, some parts are proprietary (but cheap), AMS wastes a bit of filament. If you’re starting out, this “just works.” Skip if you want quieter or fancier; otherwise, 4.5/5—go for it!

    I would recommend this to a friend