Customer Ratings & Reviews

The R5 is a beautiful camera and a workhorse! I have loved every second shooting with this and am looking forward to more epic shoots!

Someone forged my signature at the office and stole my 3k drone. I filed a report and they mailed me a new drone that day. Totaltech members are well taken care of!

Definitely make sure you get the membership when you purchase from Best Buy, especially when you're buying something more expensive each time I came to return or exchange something I've had no problems at all. And I only had to pay little fee to get new drone when I broke my broke my first drone. Instead of paying Full price on it

Best Buy for the Best Buy Always and forever seriously

Great value if a multiple BB buyer as I have been for many years.

This will save you thousands! Would by it 100 times again!

Simply Amazing!! I 100/10 recommend this service!!

When you invest in a business to provide the right services for your devices, Best Buy Protection takes care of you. You never know when you are gonna need it, and better to be insured vs the alternative. A few times, we've had to use our Protection, and customer services takes care of you right! We've been very pleased with our purchases and supportive care. Thank You!

I use protection when it is needed so very handy thanks

This protection plan has been great. I had an issue with the shutter on my camera. Best Buy took care of it quickly. This was on a more expensive camera, so having the protection on it was the best thing I could have had.

Sony Cameras always remain top tier! Amazing camera for getting the job done.

Great value for protection. I have been using this protection for some time. It’s nice to have protection on every purchase at a great value.

What a game changer. I have been filming amateur video with an a6400, which does really well

I bought an LG dryer but was afraid of all the AI driven software so this proteciton gave me peace of mind when you buy expensive but untested/finicky appliances (AI really?). I KNOW these things are going to fail in less than 24 months!

Great camera easy to use and captures clean images

The best thing that they have come up with yet! I will continue to buy things for our business because I know you got my back on the electronics!

Appreciate the help from best buy for the support if needed! Haven't specifically used the service as the products I've purchased have been great! I do love the support when I do call in with questions!

A new era of 70 200mm f4 that are able to use macro shot. Very light weight and very nice lense to carry around and to travel anywhere you please. Just have to switch the macro lens back if you want to shot far distance or else it will be blair to your display. Best of all the price is very affordable to all.

I bought this drone to use for my production company and MAN has it delivered...i wouldn't however recommend this to anyone who just wanted to fly for fun there are cheaper options available

Was great and worked great would highly recommend .