Customer Ratings & Reviews

Excellent perfect for the day everyone used the ink

LG G2 - Strongly recommend and 24 months protection

Monthly Best Buy Protection (up to 24 mo.), great deal

Love my stove. Service is great. Recommend to my friends.

Could not live without it. Just love the service.

I really wanted to love this item. I fell for the sale price and quick delivery. I had an HP all in one which served me well for 11 years. I spent a few hours researching items and chose this model. When I opened it up, I was slightly hesitant due to the size and just the slight nature of it, but I was hopeful. It was time-consuming and difficult to set up, the printing was slow and immediately started having problems with invisible paper jams". I am returning it. I don't have tremendous faith in the new model I have selected, as it seems that most printers aren't made to last these days. I have a family member going on his third printer in one year. Quality, a thing of the past...? Looking for: One quality printer that can stand the test of time. Not looking to make another printer purchase, hopefully forever. Color doesn't matter. No one night prints. Only long-term printing.

It is a great battery and it charges my phone super fast but the max you can charge is 1 device and the previous version you could charge 3

The Epson XP-5200 is a great printer if you like having to purchase ink after the first 2 print jobs. It’s also a wonderful piece of machinery if you enjoy constantly having to clean printer heads. I would also recommend this printer if you enjoy having to update your firmware every time you want to print something. Additionally, and this is really the reason you should purchase this printer; if you enjoy having to spend your day at Best Buy stores because your printer committed seppuku immediately after installing the latest firmware. No piece of technological machinery has ever brought me more joy, than the Epson XP-5200. Please be sure to enjoy your printing experience as much as I have!

So i got this thing that i purchased 2 months ago, i dont really know what i got. Could this be for the warranty? I dont know. Its not bad, but its not great its just, well idk what it is, the picture will will explain better

The BestBuy Total Tech membership is not the same as when I first got it. I no longer recommend

This portable charger has been working great for me, but it just stopped charging 3 months after purchase. I’m yet to pursue warranty because it has a one year warranty coverage. I hope this won’t be a challenge claiming it.

Would not be without this. Makes us feel secure in purchasing products

I have 4 Arlo pros and decided to try the doorbell. I am extremely disappointed with the quality. The screens are never clear and usually consist of a grey or green screen. There have been a few times we can see a photo, but it's just that, a photo. No video because it glitches so bad. Not one single video is viable. I ended up setting up one of my pros right above it and it's been working just fine, along with my other 3 cameras which only tells me there's is something faulty with toe doorbell itself.

Warranty is always needed with any purchase of a product

The service at this store was unacceptable. Nothing promise was carried out. We ask for a Best Buy tech to install equipment and you sent a contractor who did not complete the job correctly. I have been a long time customer of Best Buy, but this is the poorest service I have ever received.

The laptop was picked up today. Notice lights are on keyboard yet no display

I've had this mug for nearly a year and I love it. I poured myself a coffee a few hours ago and then went out grocery shopping with the kids. Now as I am putting away the groceries, I found the mug sitting on its coaster - hot and perfect. It's like a friend occasionally reaching into my life saying "Hey pal, I thought you could use a perfect cup of coffee. Hang tf in there, okay?" If that happening 1 time is worth $1, then this device has paid for itself multiple times. My wife and I make a big pour over in the morning and thanks to this mug I drink the whole carafe and I never have to use the microwave. I just top myself off. The battery is just about long enough to keep me piping hot for the whole drive to the office. By the time I get there I usually need to set it on the coaster. I'm not going to lie, it's over-priced. Wait for a sale, use a gift card, etc. But I feel I'm taking tremendous value by enjoying these small enhancements to my life. I see some people talking about the coating flaking off and this hasn't happened to me, but I understand that nothing lasts forever. Sometimes the app takes a bit to connect - no big deal. All in all I'm way happier with a smart mug than I ever anticipated.

As someone who is a little clumsy with my electronics, the idea of paying a large, one-time fee for a protection plan has always been a tough pill to swallow. So, when I purchased a new laptop and was offered the Monthly Best Buy Protection, I decided to give it a try. The model I chose was up to 24 months of coverage, which felt like a perfect amount of time. What I really liked about this plan was the flexibility. Instead of shelling out a significant chunk of change upfront, the monthly payments were small and manageable. This made the decision to get coverage much easier on my wallet at the time of purchase. It felt less like a major investment and more like a small, ongoing subscription for peace of mind. My personal experience with the plan came a few months later when my laptop's keyboard began to have issues with a few sticky keys. I took it into my local Best Buy, and the process was incredibly smooth. The staff confirmed the issue was covered, and they handled the repair without any hassle on my end. The fact that the plan covered normal wear and tear, and not just accidental damage, was a huge bonus that I really appreciated. The plan worked exactly as advertised, and the peace of mind I had knowing I was covered was well worth the small monthly fee.

If you’re the type of person who values their gear but wants to stay ready for the unexpected, this is the smartest investment you can make. It’s the ultimate difference between owning a high-tech tool that lasts for years and staring at a very expensive piece of desk decor.

The Best Buy Protection Plan has been a lifesaver. It gives me confidence knowing my electronics are covered beyond the manufacturer’s warranty. When issues came up, the process was smooth and stress-free, and I didn’t have to worry about unexpected repair costs. The protection plan is easy to use and truly adds value to every purchase. I highly recommend it for anyone who wants extra peace of mind with their electronics.