Customer Ratings & Reviews

Could not live without it. Just love the service.

I really wanted to love this item. I fell for the sale price and quick delivery. I had an HP all in one which served me well for 11 years. I spent a few hours researching items and chose this model. When I opened it up, I was slightly hesitant due to the size and just the slight nature of it, but I was hopeful. It was time-consuming and difficult to set up, the printing was slow and immediately started having problems with invisible paper jams". I am returning it. I don't have tremendous faith in the new model I have selected, as it seems that most printers aren't made to last these days. I have a family member going on his third printer in one year. Quality, a thing of the past...? Looking for: One quality printer that can stand the test of time. Not looking to make another printer purchase, hopefully forever. Color doesn't matter. No one night prints. Only long-term printing.

It is a great battery and it charges my phone super fast but the max you can charge is 1 device and the previous version you could charge 3

The Epson XP-5200 is a great printer if you like having to purchase ink after the first 2 print jobs. It’s also a wonderful piece of machinery if you enjoy constantly having to clean printer heads. I would also recommend this printer if you enjoy having to update your firmware every time you want to print something. Additionally, and this is really the reason you should purchase this printer; if you enjoy having to spend your day at Best Buy stores because your printer committed seppuku immediately after installing the latest firmware. No piece of technological machinery has ever brought me more joy, than the Epson XP-5200. Please be sure to enjoy your printing experience as much as I have!

So i got this thing that i purchased 2 months ago, i dont really know what i got. Could this be for the warranty? I dont know. Its not bad, but its not great its just, well idk what it is, the picture will will explain better

This portable charger has been working great for me, but it just stopped charging 3 months after purchase. I’m yet to pursue warranty because it has a one year warranty coverage. I hope this won’t be a challenge claiming it.

Would not be without this. Makes us feel secure in purchasing products

I have 4 Arlo pros and decided to try the doorbell. I am extremely disappointed with the quality. The screens are never clear and usually consist of a grey or green screen. There have been a few times we can see a photo, but it's just that, a photo. No video because it glitches so bad. Not one single video is viable. I ended up setting up one of my pros right above it and it's been working just fine, along with my other 3 cameras which only tells me there's is something faulty with toe doorbell itself.

Warranty is always needed with any purchase of a product

The service at this store was unacceptable. Nothing promise was carried out. We ask for a Best Buy tech to install equipment and you sent a contractor who did not complete the job correctly. I have been a long time customer of Best Buy, but this is the poorest service I have ever received.

The laptop was picked up today. Notice lights are on keyboard yet no display

As someone who is a little clumsy with my electronics, the idea of paying a large, one-time fee for a protection plan has always been a tough pill to swallow. So, when I purchased a new laptop and was offered the Monthly Best Buy Protection, I decided to give it a try. The model I chose was up to 24 months of coverage, which felt like a perfect amount of time. What I really liked about this plan was the flexibility. Instead of shelling out a significant chunk of change upfront, the monthly payments were small and manageable. This made the decision to get coverage much easier on my wallet at the time of purchase. It felt less like a major investment and more like a small, ongoing subscription for peace of mind. My personal experience with the plan came a few months later when my laptop's keyboard began to have issues with a few sticky keys. I took it into my local Best Buy, and the process was incredibly smooth. The staff confirmed the issue was covered, and they handled the repair without any hassle on my end. The fact that the plan covered normal wear and tear, and not just accidental damage, was a huge bonus that I really appreciated. The plan worked exactly as advertised, and the peace of mind I had knowing I was covered was well worth the small monthly fee.

I added Geek Squad Protection for some peace of mind, and so far it’s been worth it. Electronics aren’t cheap, and accidents happen—having coverage that goes beyond the manufacturer warranty makes a big difference. The claims process is straightforward, and I like knowing that if something breaks or malfunctions, I won’t be stuck paying full price out of pocket. Another nice perk is that if you have a Best Buy account, you don’t even need to worry about saving your receipt—your coverage is automatically tied to your account, which makes things a lot easier if you ever need service. It’s not something you hope to use, but it’s reassuring to have. For me, the small upfront cost is worth the long-term protection, especially with how much I rely on my devices daily. If you’re investing in gear you use every day, this kind of coverage is a smart backup plan.

THANK YOU Geek Squad!!! Always helpful and knowledgeable

The Monthly Best Buy Protection Plan has been a great investment for my tech purchases. I like that it’s flexible with monthly payments, and it covers a wide range of issues — from accidental damage to hardware failure. I had to use the protection once for a tablet that stopped charging, and the claim process was smooth and hassle-free. Best Buy either repaired or replaced the item quickly, and I didn’t have to pay anything out of pocket. Having coverage for up to 24 months gives me real peace of mind, especially for more expensive electronics. I definitely recommend adding this protection plan if you want extra security on your purchases.

⭐️⭐️⭐️⭐️⭐️ The protection plan was easy to add at checkout and gives real peace of mind with a major appliance purchase. The coverage is clear, the terms are straightforward, and it’s reassuring knowing repairs or issues will be handled if something comes up. Definitely worth it for long-term protection and stress-free ownership.

Best Buy protection was one of the best purchases I make every year. It has always paid for itself because there are always quriks and scams that put malware into your computer that you cannot eliminate without professional help. There is one scam that will shut your computer down completely...the Geek squad told me how to eliminate that scam...worth every penney paid.

This is a great product for travel when you are unsure when you will be able to charge your phone with a traditional cord. MagSafe compatible works great through any MagSafe case for iPhone. Would recommend to anyone that has a phone that the battery doesn’t hold a charge well or anyone that is traveling.

IF you are buying multiple products from Best Buy, this plan is an excellent one to have, as it saves buying an extended warranty with every product. It even covers Apple Care for two years after a purchase. So with an Iphone, a MACAir, an Ipad and a monitor, the plan is very helpful. anything that you buy is covered for the warranty period that you would have to purchase separately.

This Best Buy protection is so worth it! Knowing I am a goal member and knowing whenever I buy Best Buy products, it is covered. I also love the fact once my 2 years is up, I am offered a monthly price of continuing coverage and a such a reasonable price!