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Customer reviews

Rating 4.8 out of 5 stars with 5392 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 5,390 reviews
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANK YOU Geek Squad!!! Always helpful and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection doesn't come free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to have a protection plan on my new computer & monitor (name brand), but it comes with a caveat. You have to have a Best Buy annual membership to have the protection. I've had a membership for several years as I had an old computer that needed repairs. Had hoped not to renew it this year but had to for the protection & will need to again next year for 2nd year of warranty. Doesn't really feel like a good deal unless something goes horribly wrong with my new, brand name computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a life saver, just when you think you don’t need it life comes around and smacks you in the face with it. It’s soo easy to use and hassle free, if something happens they always make sure to solve the problem the best they can. So far I’ve never left the store disappointed if a problem ever occurred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it — the protection plan gave me peace of mind knowing my Thermabody goggles are covered if anything goes wrong. It’s super easy to use, and Best Buy’s support made handling a replacement stress-free. Great add-on if you want extra coverage without the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always get the protection plan from now on!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money saver if something breaks or malfunctions as long as you have the protection plan you dont have to worry about a thing! Saved me alot of money when my daughters meta quest had an issue with the controllers. They gave us a brand new one with no hassle!! It was fast and easy! Will definitely always get that protection plan from now on!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection Plan has been a great investment for my tech purchases. I like that it’s flexible with monthly payments, and it covers a wide range of issues — from accidental damage to hardware failure. I had to use the protection once for a tablet that stopped charging, and the claim process was smooth and hassle-free. Best Buy either repaired or replaced the item quickly, and I didn’t have to pay anything out of pocket. Having coverage for up to 24 months gives me real peace of mind, especially for more expensive electronics. I definitely recommend adding this protection plan if you want extra security on your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection You May Need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Little Ones or you know you’re Clumsy, Protection for your Devices is a must. Especially if you’re New to the Kind of Product you Purchase. Protect yourself by getting Protection for your Products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great projection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for Best Buy protection. I know that if anything goes wrong with any of the products that are protected I can always get it fixed or replaced hassle free. And all of this for just a small yearly price. It has a great value that you can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Monthly Protection Plan – Honest Review If you’re buying a new device and want some extra peace of mind, the Best Buy Monthly Protection Plan is definitely worth considering. What You Get: It covers repairs, replacements, and even accidental damage depending on the product. Things like drops, spills, screen cracks, and power issues are usually included, which can save you a lot in the long run. Flexible Payments: You pay month-to-month, and you can keep it up to 24 months. There’s no big upfront cost, and you can cancel anytime if you change your mind. Convenient Service: If something goes wrong, you can take your item to any Best Buy or start a claim online. The process is usually fast and customer service is helpful. Peace of Mind: It’s not just about fixing things—it’s knowing that if anything unexpected happens, you’re covered. That’s a big plus, especially for expensive electronics. Final Thoughts: The Best Buy Protection Plan is a smart add-on if you want low-stress coverage for your tech. The monthly option makes it affordable and easy to manage, and the support is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reputable protection plan adds peace of mind by extending warranty and simplifying replacements for covered incidents. It can help manage long-term device costs and minimize downtime, though coverage varies by item and plan. Always review terms to understand exactly what’s covered and how to file a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection worth every penney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection was one of the best purchases I make every year. It has always paid for itself because there are always quriks and scams that put malware into your computer that you cannot eliminate without professional help. There is one scam that will shut your computer down completely...the Geek squad told me how to eliminate that scam...worth every penney paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen, Smart Features, Even Bigger Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the 75” TCL TV with Google TV, and I honestly couldn’t be happier. The picture is sharp, colorful, and super clear. Watching movies, sports, or even YouTube feels like a theater experience right in my living room. What really makes this TV stand out is the built-in Google TV. It brings together all my streaming apps (like Netflix, YouTube, Hulu, and more) in one place, and the voice remote makes everything easier. I can just say, “Show me action movies,” and boom—it pulls them up instantly. No more clicking through app after app. The sound is surprisingly decent for a TV this big, but I paired it with a soundbar and now it’s perfect. Gaming on it is smooth, and the screen size makes everything more immersive. Overall, if you're thinking about upgrading your home entertainment setup without breaking the bank, this is the TV to get. It’s big, smart, and absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Worth Having

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ The protection plan was easy to add at checkout and gives real peace of mind with a major appliance purchase. The coverage is clear, the terms are straightforward, and it’s reassuring knowing repairs or issues will be handled if something comes up. Definitely worth it for long-term protection and stress-free ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the coverage on a yearly basis. It is a great warranty, and I never worry about being covered on anything I buy, esp with my computer. GREAT COVERAGE! Hilton Spence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our best buy protection plan and get it for each device we purchase. We have utilized this plan multiple times and have always been satisfied with the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones have been great. The 3 are placed around our house which makes them easily acceptable. I appreciate that we can delete calls from one which affects all three. And I love that they have such a large blocking capacity which is important these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Warranty Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind having this protection, which is included with my Best Buy Membership, which is a great deal for special savings, and discounted services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you are buying multiple products from Best Buy, this plan is an excellent one to have, as it saves buying an extended warranty with every product. It even covers Apple Care for two years after a purchase. So with an Iphone, a MACAir, an Ipad and a monitor, the plan is very helpful. anything that you buy is covered for the warranty period that you would have to purchase separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Monthly Protection Plan is Worth Every

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for Best Buy's Monthly Protection Plan, and it’s been a fantastic investment for my peace of mind and tech protection. Here's why I highly recommend it: Comprehensive Coverage: The plan covers everything from accidental damage to normal wear and tear. I know I'm protected whether it’s a cracked screen, liquid damage, or hardware issues. It even includes coverage for power surges, which gives me extra confidence in protecting my devices. Hassle-Free Claims: Filing a claim is incredibly easy. I had an issue with a laptop keyboard sticking, and Best Buy handled it quickly and professionally. Their service team walked me through the process, and my laptop was repaired in no time. Cost-Effective: For a small monthly fee, the plan offers coverage that would otherwise cost hundreds in repair or replacement bills. It’s a no-brainer for anyone with high-value tech or multiple devices. Access to Geek Squad: The plan includes access to Best Buy’s Geek Squad, which is invaluable. I’ve used their tech support to troubleshoot software glitches and set up a new system. They’re knowledgeable, friendly, and always willing to go the extra mile. Flexibility: I like that the monthly plan doesn’t lock me into a long-term commitment, and I can cancel any time if my needs change. It’s perfect for someone who wants flexibility without sacrificing coverage. Overall Experience: Best Buy's Monthly Protection Plan is essential for anyone looking to safeguard their tech investments. The extensive coverage, excellent customer service, and ease of use make it well worth the cost. If you’re buying new electronics, don’t skip this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Coverage That Does What It Should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how straightforward this protection plan is—no confusion about what’s covered or how to use it. It’s easy to add at checkout and easy to manage afterward. Having this coverage makes the purchase feel more complete. Overall, it’s a smart add-on.

    I would recommend this to a friend
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