Customer Ratings & Reviews

I recently purchased the Monthly Best Buy Protection Plan (up to 24 months), and it’s been a fantastic investment for my peace of mind. The coverage is comprehensive, protecting my electronics against accidental damage, malfunctions, and even theft, which makes it feel like a safety net for all of my tech. What I appreciate most is the flexibility of the plan. It’s easy to set up, and the fact that it’s a month-to-month option means I can adjust or cancel it if my needs change, without committing to a long-term contract. The process for filing a claim is straightforward, and Best Buy’s customer service is always prompt and helpful whenever I need assistance. I’ve had to use the protection once already, and the experience was smooth. They quickly replaced my faulty device, which was a relief. Given the cost of electronics, this protection plan is definitely worth the investment to ensure my purchases are covered. Overall, I highly recommend the Monthly Best Buy Protection Plan for anyone who wants to safeguard their devices without worrying about long-term commitments. It’s affordable, convenient, and gives great peace of mind!

I am very satisfied with Best Buy protection. I am happy for the guarantees they offer and I have saved a lot on my purchases

I loved my membership to best buy! It was worth every penny! I saved so much on apple care + on all my apple items and extended 90 day return policy!

I signed up for the Best Buy Total service. The price seemed steep, but after a couple of full replacements of items I purchased, it is well worth the money.

I get this free as a Total tech member, and I buy nearly all my tech at Best Buy so the free coverage more than pays for my membership.

Did think about canceling the service around a year ago, BUT am so glad I didn't. I've ended up getting a new laptop, 2 new dvd players, and I'm considering a new TV all of which I have wanted, or will want the protection on.

I have had this protection for years and it gives me a secure and safe feeling and everyone is so patience and nice.

Overall, I love Best Buy protection plan. It isthe only protection plan for electronics that I know where as you pay a pacific amount yearly andall of your electronics gets a two year warranty automatically.

Most of the time when having a with a product it is an easy process to execute. Always depends on who is working and the day they are having

I will always purchase this, any time I had a question it was easy and worth it for me to make an appointment and see if they could help me with an issue. It the end it is always worth it. In 2024 I save over $1,000 by having this service. I did need a new laptop, but they saved me from losing everything and the transfer from the old to new cost me nothing, but just them saving my info was worth it.

Being a total member gift me peace of mind the I am protecting my investments when I buy something expensive

A must for phone screen protectors. Used it to replace my iPhone screen protector several times. Easy to use. Buy once and go to the store if your phone protector is cracked or chipped.

Essentially this will save you money especially if you have kids who are not careful with their electronics

I rarely have problems with products purchased at BestBuy. In the event that i do, using the pretection plan is easy and has always resulted in a positive outcome for me.

Nobody likes to pay for extra protection, but the reality is that you never know when you will need it.

Overall I am very pleased with my purchase price I would recommend it to anyone interested in buying it

The protection plan offers good value if you want coverage beyond the manufacturer’s warranty. It provides repair or replacement for accidental damage and defects, which adds reassurance for expensive electronics. It’s not cheap if extended for 24 months, but the peace of mind is worth it if you’re investing in high-end gear

Top notch extra warranty through Total Tech. Easy to manage and a reminder when its going to expire.

I buy majority of my electronics from Best Buy so it only made sense for me to get this. I have had no issues when it came to using it!

I go into the Madison wisconsin Eastside locations and i don't have any complaints. My wife depends on her work equipment for her job and if they can't fix they will replace it so my wife can keep on helping the many people that rely on her in the education system. That's so much.