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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 503 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 503 reviews
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy extended coverage has bailed me out nowadays a lot of companies don’t stand by their products Best Buy helps there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have extra protection from Best Buy, im thankful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Have it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Investment. Peace of mind for unforeseen events.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THIS IF YOU CAN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 4K experience, especially on a massive 57" ultrawide display, redefines immersion in a way that words can't fully capture. So it isn't OLED per se, but it is REALLY GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It When Not Paying For Services

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like when I have to pay for certain services with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it on anything i have purchased at Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great and the protection plan is a good value and gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate repeat myself but Best Buy is asking me to review Geek Squad Protection - on all of my purchases. I have had to use it in the past and I refuse to purchase any tech item without it. It’s saved me thousands of dollars so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection for all my devices helps out a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment replacement protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ptection for our equipment what a blessing, knowing we don’t have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am total technic member many years very happy with addition protect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ORBI 970 is Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ORBI 970 router with 2 satellites about 3 weeks ago and it has been very stable so far. My iPhone 15 with WiFi 6E gets about 1.4 Gigabits per second download and 1.0 Gigabits per second upload. The ORBI system was easy to install with the ORBI App and it only took about 30 minutes. The only negative is Netgear does not have an outdoor extender for the ORBI 970 yet, so you can get expanded coverage in the backyard. I have a 5 Gigabit fiber optic plan and this ORBI mesh system can take full advantage of that. And yes, it is very expensive, but you you get what you pay for. I tried the latest TP-Link WiFi 7 mesh system and I had problems with extremely low WiFi speeds. Tech support was terrible, so I returned it to Best Buy and got the ORBI WiFi 7 mesh system. I’m glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has perks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A membership perk. Haven't used and hoping I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember my mom telling me always to use protection when touching sensitive things, and I know exactly what she meant now. My phone is like my baby, and I can get a little rough on occasion, but with this plan I can be as free-spirited as I could ever dream to be! Also play Hollow Knight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added protection for items we buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like having the extra protection for devices I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at its best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had one time where the protection plan didn't help me out and that was only because it was a brand that Best Buy cannot service. I had to send that one directly to the manufacturer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Helpful when buying multiple items with Total Tech

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice if you want a cheaper valued alternative (or shorter time frame) for warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommended, specially if you want to save money, because all your products are protected with the membership.nd extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the splice that Best Buy is there for the next 24onths in case we need them for anything

    I would recommend this to a friend
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