Customer Ratings & Reviews

Love the Geek Squad very helpful when I had questions or when I thought I lost everything in my phone they are awesome

Geek Squad service and protection is the perfect add on to your device. I have been using this service for years and have never been disappointed

Great to have i never had to use. It nice have it. Peace of mind not to worry

So glad we purchased this coverage for the phones for our teens - we've had to do the replacement plan on each phone and have been pleased.

I have paid for this protection for around 4 years un the past, when it needed to use it, it was very easy to preform..

I was so grateful for their help when my work computer was unable to work with new software. They were able to get everything up and running and to recover my software backup.

The agents answer questions, in person or on the phone, fox things in a fast amount of time. They all pitch on to help solve a concern,they do what is asked and suggest solutions.

I have replaced my phone with this product for a lot cheaper than buying brand new phones. So that is a good deal to me. I'm happy knowing that I am protected.

always help with any issue or problem that I need and I never have to wait to long to be seen. they help when I got lock out of my computer, and when my daughter had an virus

this is always good to have the additional coverage for technology nowadays, I feel as if these phone are set to malfunction just right around the 2 year mark.

Great protection for your device, The geek squad people will assist in getting you back up and going as quick as they can

I love the Geek Squad! They are always so knowledgeable and really care about their customers. I have self assurance knowing that Best Buy is always there for me!

I buy all of my cell phones from Best Buy as they have even better deals than AT&T. With each purchase I get the Besr Buy insurance as its better than AT&Ts.

I purchase the protection because in the long run it saves me money. They are professional and treat me as if they care about taking care of their customers.

I always get the geek squad protection is the best value around.

When i took my tablet in for them to work on it, they were very accurate about the explanation of the problem & what to do to update everything

GEEK SQUAD worked to save my computer a few times once I dropped it causing a lot of damage they repaired it good as new they also recovered all my info after a virus attack.

These guys are great they have brought my computer back from death three times once after i dropped it and twice they were able to recover all my info after catching a virus.

Very professional and did all they could to fix my watch. Thankfully i had protection plan and replaced my watch.

I purchase this protection Because I had a previous phone that I had dropped several times And it was well worth the money to get this in case I damaged this phone