Customer Ratings & Reviews

The Geek Squad took care of set up, troubleshooting and connectivity...all with a positive attitude and unquestionable knowledge. Best Buy for sure!

Definitely when purchasing something as valuable as my Samsung Galaxy S21 Ultra 5G, I want a safety net protection plan in place.

these days you never know when you will need help with a new device .I have it on computers and televisions and is worth the money.

Every time I have tried to use it I would get a we don’t cover that you have to go to the manufacturer or you just have to replace it.

I like this service as I am rough with my devices and it protects me should they fail or I damage them.

The low cost insurance and protection is well worth the money. Knowing your purchase is covered.

I truly am enjoying my new phone. Has an amazing sound, pictures are very clear the video is even amazing. And the flexibility of being able to use the pen to take a selfie

Only an idiot would NOT buy this protection. It covers theft, loss and breakage. Manufacturer's warranty certainly does NOT! Thank you Geek Squad,

Only an idiot would NOT buy this protection. It covers theft, loss and breakage. Manufacturer's warranty certainly does NOT! Thank you Geek Squad,

Geek squad is absolutely wonderful. Whenever a problem, take my product to geek squad and then can help. Whether it is same day service or not always get back a response!

Although less accessible due to COVID-19 (and they've canceled twice), they are still amazingly helpful to this tech-deficient user!

We used the Geek Squad to set up our last house and have kept the coverage. It is nice to be able to call with questions.

Geek Squad Protection is Essential! They cover and protect all of the Merchandise sold in their stores.

hope I never need this but I purchased just in case. paid for the two years up front because it was cheaper that the monthly

Its piece of mind for me having this. The geeks are knowledgeable and work hard to solve problems.

Excellent value for money. I always purchase best buy insurance instead of carrier insurance.

Some may not believe in them, but having the protection plans help you, Did not have to pay out of pocket, and or paid a minimal fee

With this service, my devices are safe from being completely useless once they become faulty. I can easily go to my nearest BestBuy to get it fixed.

Recommend by the sales rep and I'm happy I followed their lead..it gives me a peace of mind especially with the cost of today's phones and tech.

Worth it for the peace of mind! Geek squad employees have always been knowledgeable and helpful when i need to file a claim.