Customer Ratings & Reviews

New cell phones often have quirks that the Best Buy professionals are very adept at assisting and instructing new owners in their functionality. I count on them to fix anything when it breaks.

Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

I purchesed this protection plan for my cell phone. Havent had to use it yet. Does have a deductible and small montly payments oe you can just pay for the plan up front.

Good service. The “deductible” that you have to pay when you make a claim is a bit pricey but is better that than paying the entire thing

It is a great plan for the price. All others can be a twice as much. I'm not to happy with the $200. Better than a $1000 for a new phone.

Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

I normally don't get these kinds of plans, but with phones costing $1000 and up, you pretty much need to.

I've had to use this at times and I'm always so glad I got it and they are great about fixing it or replacing it

Well worth the price. They are always helpful when I come into the store. The are quick and very professional.

These techs are the best. In this day and age it is the only thing that keeps my tech stuff up and running. Wish the wait times were better but know how much in demand they are. Great investment!

The service is great and the panic saves are calming when the kids break things, that i would not damage for years, in a matter of weeks

We asked all kinds of questions when deciding whether to add this to our purchase or not. Tim (AT&T specialist) explained everything in detail and answered all of our questions.

This protection is well worth the money. Geeksquad makes it easy to repair or replace a device with this plan.

Geek squad is a great protection plan for your devices. Easily file a close for a damaged device, pay your deductible and they'll either fix it or order a new one.

2 year protection from Geek Squad is something I highly recommend never had any complaints using it.

Good. Useful only bad thing is you 0ay 200 for it and if you use it then you pay close to another 200 to use it but i guess its better then paying a 1000 or more.

NEVER GO WITHOUT GEEK SQUAD - I cannot count the number of times Geek Squad protection has saved us!!! Well worth it!

Agent offered 2 options for Geek Squad Protection Plans. One to pay it up front and the second one monthly on my bill. Great to have the opportunity to do either! Great Salesperson!

No brainer. I always buy the protection. I travel a lot and have been across the country and walked into the nearest Best Buy. They pulled up my account and replaced the product. No charge.

only reason I get my phones from bestbuy is because of this service. more options than Verizon provides at a lower per month cost.