Customer Ratings & Reviews

I have never used it and I hope I don't need it, it is excellent to have your cell phone insured

Excellent phone. Love the camera. Takes perfect pictures at night.

It's always good to get the accidental damage protection on major purchases with limited warranty

Never had a question they could not find the answer to! Love the geek squad They don't make you feel dumb on anything you need to ask and , that is very important to a 77 year old. I never had a computer in school many years ago! I love the geek squad

I recommend this 100%. My phone fell and the screen cracked, I take it to the squad over there they gave me the full refund of the phone (store credit) plus the remainder of my unused protection. Great job BestBuy

I have been a return customer of Best Buy for years now, and I love Having the geek squad protection plan. Over the years I have actually had to use it a couple of times,and I must say, It has been a True asset to my investments. I personally recommend it, and prefer the 2 year plan.

The protection plans at BestBuy are simply the best! Do not buy any electronics without the protection plan. They offer a good response, easy to make a claim and workout to be satisfied. In fact, I prefer to buy an equipment in BestBuy just of the protection plan.

I purchased this for my wife's phone and you can't go bad with a 2 year warranty, it covers loss, damage and other stuff and the price is reasonable, so if you think your phone is not going to be protected then this is your option to purchase the geek squad protection, I hope this helps.

Havent used them yet for this purchase. But in the past they have fixed my laptops and other phones.

I recommend everyone to get the geek squad service. It helped so much when I needed help with my cracked screen. The Geek Squad service was on top of it, very professional and friendly. It is worth purchasing!!

I bought insurance for a Nokia 3.4. My only question is after a year if I have an accident or drop the phone is a replacement covered. It is still a good phone. Useful.

Its needed specially for a high cost phone. At least for the dirst 2 years

Haven’t had to use it but it’s nice to know it’s there if I do!

Even if it is a lot of money, it is good to know that I can get a replacement for a good number of issues. But I would say it's only worthwhile on expensive items.

We love Geek Squad protection. It lessens our anxiety just knowing that they are always there just in case something happens to our electronics.

I had to pay 100$ but the guy didn't do it right so I got a new phone for free so overall good just better train your staff please

I usually use another warranty service but at the same price why not go with something local. I haven’t needed to use this yet(and hope I never need to), so can’t say anything good or bad about it.

Phone died after falling down and screen breaking. There is a 100$ deductible. Cannot return old phone directly to store. Had to ship it. Geeksquad paid for shipping. Claim was paid out in bestbuy gift card.

Goog service........................................................................................................................................

We are happy with having the Geek Squad Protection for all of our electronic items purchased from Best Buy. When our computers experienced problems for Windows 10 updates The Geeks corrected the issues with no additional charges. A great team of computer techs.