Customer Ratings & Reviews

Worked very well. Though my phone was no longer carried/supported (almost a year after purchase) They gave me sufficient credit (depreciation was $12 less than original price) on a gift card,so I could purchase a different/better one

For 2 years, I don't have to worry about any damage for my phone. I recently cracked the screen on my phone and it came up to $229 just to repair the screen. At that price, you might as well buy a new phone. This protection provides me insurance for further problems.

Geek squad coverage is awesome! When ever I have any technical problems with any product I get from Best Buy they will help me!!! Can live without it!!!

This has made my life so much easier versus a company like Apple making me jump through hoops to get things fixed. This is very convenient and affordable.

I did initially purchase this when I got my Samsung S10+, but I am very careful with my phones I generally I decided I did not want to continue after 2 months. IT WAS CHEAPER THAN my phone carriers price. BUT ULTIMATELY THIS WAS NOT A SERVICE I NEEDED

It is amazing phone and i suggest to buy this amzing

Best to have it not need it and need it and not have it. My family and I love getting the warranties. It is refreshing to hear that we have an allotted time to be worry free for so many items for an extended period of time. thanks Best Buy.

When I get items that have warranties I always purchase anytime I've ever had any problems which have been very few geek squad has always gone above and be able to help me.

This warranty program is very good, I have used it several times and they have always responded quickly to change products. recommended to 100%

Great service for my phones that we insured via Geek Squad service.

Nice sense of security to have a samsung galaxy. Always nice to not pay full price.

Very glad I have the Geek squad protection. Reached in my truck to grab my phone not realizing it was still plugged in and crash to the ground. Called best buy and they had a new phone to me in 2 days. Sent the old one back to them. Very easy process.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

Was easy to purchase and if anything goes wrong with my new cellphone Best Buy will repair it for free and if it can't be fixed I get what I paid for it back.

They were consistent in keeping me notified of any changes to my service and reminding me to keep service active. Even after my service was postponed due to lack of payment, they still covered my device and kept me updated

They took care of me, get the protection plan it will be the best decision you ever make. Thankyou for helping me fast to get my phone situation taken care of.

Sales man you don't know how to do it I'm not an alternate my Greek Squad. I went best buy store to exchange my item not return my creek Squad .please let me know my new have protection plan?

I love this service and will purchase it every time i need to. As soon as my subscription goes to end i will be renewing it immediately.

i love this store, i hope it nevers close, thank you for all your help and kind customer services. my product was delivered on time and i was help by the most awesome people