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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,442 reviews
  • Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a previous phone and the process was simple. Unfortunately they no longer had the same phone which moved me up to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always nice to have on a phone just in case you make a mistake and it gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection for new phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must have protection option for electronics (especially a teenager's new phone). Peace of mind that it will be fixed or credit on replacement if something does happen to it - and with kids, you know something will happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have it you never know when you going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicer Samsung s24 product. Will definitely buy ait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is worth every penny. It is well worth it to pay this price to protect your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as well as any other insurance programs and was easier than sending in a phone and waiting for a replacement. Took it into the store and after a few minutes, it was determined to be unfixable and was given a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very compact. It fits in my pockets great! Great for selfies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD took care of all my needs..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is GEEK SQUAD. Boughten some of my best electronice from them... trust theyr work an love the products...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PHONE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Proctection, monthly. For iPhone. Provides a secure feeling knowing I have this coverage on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the coverage for this phone yet, but have used the Geek protection plan on other things I have purchased. I like the coverage and the assistance that I have received.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet but I'm glad I added this service for a little peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use the geek squad insurance yet I feel like $8 a month is more than a great deal in my opinion because I am so clumsy and break phones so easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good risk cover for mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile phone is the only electronic gadget, I use during most of the time in a day. So there is a high risk for mobile phones getting damaged. I purchased this service from Best Buy to have this risk covered for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind without all the hassle and fuss!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not purchase extended warranties but this one from Geek Squad is a must! Best Buy is very hassle free and will often replace your item without much of a fuss. Geek Squad service is excellent and highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally service you can depend on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent caring experienced knowledgeable staff. Wait time short solution big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was fast and got it done no problems on out end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone guru's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those not technically inclined. They save me more I'd luke to admit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had occasion to use it yet but after expenses incurred on previous unprotected phone, this was an easy decision.

    I would recommend this to a friend
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