Customer Ratings & Reviews

Overpriced--minimal service. Felt it was incomplete. Received better service from before. Agent was courteous.

Haven't used it yet, I'm not sure it's worth it. Should cancel it.

Very good phone, I used to have the Razer 2020 and this was a great update. I'm in love with my new phone

Geek Squad Proctection, monthly. For iPhone. Provides a secure feeling knowing I have this coverage on my phone.

They did very well in all their rendered services.

Got this for my son's cell phone. This is his first phone so i wanted the security of having accident protection. It's a bit pricey but cheaper than replacing a phone. If it was cheaper I would get it for more phones.

The geek plan is great. If you need any help or anything goes wrong, just call.

I normally don't buy service plans due to the reliability of modern technology. But a lot can happen with an expensive palm-sized device besides component failure. With the cost of repairs being so high I consider this level of protection a good value.

Haven't had to use it yet but it's good to have. Was disappointed I wasn't informed that there is a tech plan for the software which is $200 extra

I thought it was 2 years, maybe I'm mistaken. If it's 1 it's pretty expensive. I just wanted some coverage for my phone. I'll have to dig out the receipt and check now.

On my Samsung galaxy. It's reassuring to know it's covered by someone i trust!

Great service They help you in every way Excellent

Friendly and very efficient service. I was able to upgrade my S22 to an S23 at the store relatively quickly.

I'm hoping I won't have to use this but I need to remember I bought it at Best buy and not a cell phone retailer

Geek squad does outstanding work and are very knowledgeable and helpful.

My experience was very good customer experience was very good. They let me know step by step what stage of the process I was in. The geek squad was very knowledgeable and corrected my problem very fast

I prefer buying my phones and protection plans through Best Buy. Their protection plans seem to cover more than what I would get through Verizon and at a better price. I like that I can pay for 2 years in one payment and receive a discount.

Quick service as far as mailin process which is annoying yet they respond and send your phone back quickly

Definitely recommend paying for the insurance. They cover all breaks and problems with the phone. Worth it.

I have had great experiences with geek squad all around, nothing really to say other than that they exceeded my expectations