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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,442 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have extra protection service. Glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekfreak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does outstanding work and are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price I recommend to anybody in a budget range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is excellent service because of that when I bought a phone I add protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Baloney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I rate a protection plan when I never had to use it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad insurance is cheap and well worth the investment on expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful purchase addition for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great purchase for those cool have a lot of wear and tear with their daily Electronics. The theft protection addition to the plan is in my opinion the best feature that The Geek Squad offers

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    My Little Spare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It,s my spare in case my main Phone doesn't work! I will have a backup phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to purchase geek squad on your products makes it safe to use if you have any issues or drops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who needs insurance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't need to use it, but glad to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always so helpful. I appreciate that they were able to solve my problem and help get my phone replaced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rip-off plans

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys keeps pushing these plans but when you need to use it they give you nothing but excuses, I will not be wasting money on this crap of a protection plan anymore, SAVE YOUR MONEY you only giving the sales children a commission! I'm just gonna use manufacturer warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats replacing phone, gives you peace of mind when using your phone actively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IA A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection your stuff with Best Buy⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Experience with Greek Sqaud. I suggest you to especially protect your phone. Mark and Miguel give me Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and well worth it. Bought protection for many things in the past and hassle free coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection on all my stuff that are expensive because I wanted protection from bestbuy since they are sometimes known to sell used product (disguised as brand new and unsealed)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service, never had an issue and ive relied on them a few times now

    I would recommend this to a friend
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