Customer Ratings & Reviews

I haven’t had to use this yet but I expect the service to be excellent.

Haven't had to use it but I feel good knowing I have it

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Geek Squad Accidental Protection is one of the most amazing values I've had. I will always get it on electronics and products I care about from Best Buy. It almost always saves heartbreak and regret. Highly Recommend.

Getting this is a lif saver, they always standby there commitment to give great value and products

the 2 year protection plan is a great idea when you get a phone. It appears to cover nearly every possibility of phone issues. Hopefully won't need to use it, but better to get it just in case.

Purchased geek squad protection on all my phones i buy and have used it more than once very easy and convenient

Haven't used this but I called to check and they were super helpful for geek squad to file a claim and get me another phone at no price but would pay for another year of this protection when time comes!

I purchased this plan just in case the phone breaks or becomes defective

Good product for the price I recommend to anybody in a budget range

Great service, my iphone got fixed in a few hours and it looked like new.

This protection plan is good idea because you just paid once a year and all your products are protected.

When my brand new laptop's speakers were no longer working, I took it to Geek Squad and they diagnosed the correct problem immediately and helped me exchange it for a functional laptop. Thank you!

It really is worth it. I get it everytime I buy a phone from best buy and when my phone breaks all I have to do is go in and make a claim and they send you a gift card and you send them back the phone.

The team in Las Vegas is great. They were able to service greatly with convenience and timely manner.

Yes I love it the times I have gone into Best Buy i have had great experiences definitely good customer service

I like having insurance Incase something happens to the phone you pay the 200 fee and they replace it.

Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!

The service is good, think it's a little pricey. But, if you ever need to repair or replace your item, it will be taken care of.

Thankfully havent needed to use the service but love the option of just paying outright for coverage.