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Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,441 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason to have a protection plan before it get damage over the years also is good to have in case something happens to device of nowhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is protect your phone it helps if you lost it or damage it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use the geek squad services yet, but I enjoy having piece of mind, knowing if I break my screen they will be there to fix it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek peak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the price of mind you guys might help if something goes wrong with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always those guys have a good service and try to find a solutions to the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay the geeks better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service from underpaid workers doing their best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Theygotme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waremty good if you have butterfingers or no common sence

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great option to purchase this. If your device ever breaks, you're covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i love about accidental geeksquad service is that your warranty is always gauranteed no matter the situation. Best buy always makes it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect me my son put my phone in is mouth them its stop working I called them for replacement I pay a fee then they sent me a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they are always ready to help. I've always gotten Geek squad for everything I've purchase and its come in handy. Grate work, definitely reccomend getting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for my phone. Never had to use it so i can't comment on the Geek Squad experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help on replacing my device, since original was defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope the service is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the service is good when i need it, but havent gotten to test yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a need to use it. So can't quiet give a better feedback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for my phone. Haven't had to use it, thank goodness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time I will keep the geek squad. Thought I didn't need it for my old phone. But guess what wish I would have kept it. Cause my old phone had died on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service and peace of mind. this protects save our product from accidental damage and other problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say how good it is cause so far i never had to use them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have. Whenever I've had an issue with a covered product Geek squad has never failed me from product replacement to TV mounting.

    I would recommend this to a friend