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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,442 reviews
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an upgrade from a previous Samsung. I like it though learning new changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I am glad to have it from the reviews I have read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use my Geek squad protection plan yet because I never dropped my phone or damaged it. I am glad that I got it just in case you never what could happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more comfortable with the geek squad. They can answer any questions that I might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All is in order for this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure that when needed, this service will live up to its expectations! I know that accidents happen so, I made the decision to purchase this service. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope don't have to use it, if so, I think it's a great way to protect your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best costumer service and very polite. I walk in and out the store fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this protection plan after buying cell phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind to protect your purchase. Every purchase I make, I include the geek squad plan, you won't regret it should an accident happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and will be completely worth every penny when it comes down to it! Hope I don't ever have to use it but if I do ! Was worth the extra $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad and definitely came in handy! They just replaced the product with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used but love the peace of mind. most of the phones we buy last 2-3 years but accidents happen and this kind of protections is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took really great care of me, resulting in a new replacement phone with an additional cost of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent insurance. we had the phone lost and they efficiently sent a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pertection and great service they will help and repair any problems or issues you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone and the geek squad guys helped me out so much; new phone ordered with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad has kept our devices working order at all times no matter the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plan is good for ease of mind in case anything ever happens to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need my phone in my job. Things get broke when I work so to keep my phone working even if it breaks is worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

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