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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,442 reviews
  • Rated 5 out of 5 stars

    Was quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed two TVs and ond TV mount for us. Set both TVs up and explained everything to us. Was very professional and nice. Left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like best buy they have best electronics staff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased any electronics from best buy because they have good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great option to purchase this. If your device ever breaks, you're covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my phone to protect it just in case I drop it, from my past experience Geek Squad did an amazing job replacing and fixing my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always those guys have a good service and try to find a solutions to the problems

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great. Awesome inexpensive and great cant recommend enough

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Galaxy s23

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great phone and service at Best Buy. We enjoyed every minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were able to connect and transfer all information from one phone to the other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has the answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy geek squad protection on all electronic items purchased from best buy because they are wonderful with questions and standing behind products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones are a major part of life. Protect it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for those "just in case" incidents that happen with phones. Our lives are in our phones so we may as well protect it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the service from the geek squad. feel very protected and confident with my devices. worry-free here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad's the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have fixed my problems with ease! If they couldn't fix it they replaced it I will always buy warranties for my expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer BB insurance plan over providers. If phone can't be repaired, they'll get you a new phone; not a "refurbished" like the carriers do. And it's cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely fantastic! When my phone was stolen, it was a quick and painless process for me to get a new one through Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not sleep well at night knowing that my new, not to mention, very expensive phone is not insured. I would have made my life extremely difficult.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a it's a great protection plan as Especially if I lose it or it gets stolen I can replace it with a brain knew New phone instead of refurnished phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for protection when i come to the storage my phone was broken

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good I just wish my phone was covered if lost or s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost and stolen protection is always a must when u have kids. My son is forev ever losing phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome phone and I like them. These phones are a gift and I gave them family members

    I would recommend this to a friend
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