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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,442 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to buy because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OBTAINED THIS PLAN FOR MY NEW PHONE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT THE 2 YEAR PLAN, VERY ECONOMICAL COMPAIRED TO MONTHLY PAYMENT PLAN. PHONE IS A BIG INVESTMENT AND ACCIDENTS CAN HAPPEN SO IT MADE SINCE TO PROTECT IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen saver is an excellent product. Totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and splendid and awesome.service was really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its one of my best purchases and the pricing was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good I just wish my phone was covered if lost or s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost and stolen protection is always a must when u have kids. My son is forev ever losing phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsumg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good prorection, is the better insurang. Very recomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. It is a good thing to have. Always a good idea to get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely perchase this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9$ and I got my phone money back and a little more thank you so much merry Christmas best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this protection plan out with geek squad because they work quickly to fix any problem if I have one with my new pho e

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay protected. Stay protected. Stay protected. Stay protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient at getting my phone fixed and back to me .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GALAXY S10 PROTECTION PLAN A JOKE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 2 year protection plan with my Samsung Galaxy S10 phone for $181. Went to Geek Squad in Paramus to get a cracked screen fixed under warranty. They told me they don't actually change the glass or service Samsung phones, just send you a replacement phone & you send the old phone back to them. Great! Problem is there is a $199. charge....So to get them to honor the $181 plan I purchased, I have to give them another $199...Spoke to several employees & an Supervisor at Geek Squad. They understood my frustration but would do nothing. Have had Geek Squad plans on refrigerators, TV's but this one will be my last. Last purchase at Best Buy too. According to the supervisor, the salesman should have explained this to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my product. Friendly customer service and great feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV easily and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV much better than I could have so that was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must for a brand new cell phone!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use it but since everything is expensive these days it's great to have ease of mind if anything goes wrong or needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever my phone breaks i get my problems solved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service in the past with home installation. Also replaced broken glass protector because of warranty.

    I would recommend this to a friend