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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,442 reviews
  • Rated 5 out of 5 stars

    Mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues but i think the store got them finally resolved them now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good comes in handy with little kiddos in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precautionary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but have had good experiences in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with geek squad and what they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing deal and a must have especially for phones. Probably the best offer for accident protection compared to any phone carriers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used yet but about too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I haven’t had to use yet but my son is about too as t eh screen is glitching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but haven't had to use it yet. I'm sure it will be worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind to know I can bring my phone to geek squad if anything goes wrong. Internal phone issues or cracked screen all taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They solved my problem in a decent amount of time, with professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it gives me some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly associates ..... they understand the job.. easy to speak to them... very focused on the job.. and the coustumer....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's very well they helps you very well always in time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A better value then applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier and faster service and a better price then AppleCare.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They know a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with all my phone problems highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to protect the phone. I'm satisfied and recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a issue when the time comes to make a claim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good support and back up for accidents if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that if something ever happened to my new phone, they'd have my back.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    2yr. Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the protection plan that I have for my phones cost is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it yet bt it feels good knowing that if something happens I will I'll have someone to call on for help :-)

    I would recommend this to a friend
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