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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 183 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 183 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection helped me get a new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gotten protection on everything I bought with" Geek Squad..no complaints " I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitter Bug Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jitter Bug protection plan is piece of mind when purchasing as a gift and can be replaced if a problem occurs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked for the same phone replacementaand they sent a cracked note 5 instead of a new moto 6 so I gave away the phone and bought a new phone but forgot to keep the box to send it back so still have the old phone.what would you give yourselves?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is very reliable and always there for you when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the accidental protection to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this insurance covers literally everything from the cracking the phone to broken cords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have better be safe then sorry good price thanks best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone caee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all good Good phone decent prices Would like to have a free case with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful employees from all departments, I was having setup problems and they helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a problem so far! Definitely would be a good idea to get Geek Squad service .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Squad has never let me down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection for my daughter and they have definitely provided service that she is happy with. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed at a great price. Can never be too careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned broken phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helpful and knowledgable and was able to replace my phone quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always good to be protected i recommend almost on any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great plan, easy to get repaired right away. Will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a chance to use yet, but to have the peace of mind there is astromical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan gives the buyer the security of knowing anything purchased with thos plan added, is covered 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having added peace of mind when purchasing a product installed by the geek squad at Best Buy is a must for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devise protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek protection for my devise is the best thing to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea for kids who easily break things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this on my son's phone, was told it's essentially good to replace the phone of equal value for a $30 deposit.

    I would recommend this to a friend
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