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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 34 reviews

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65%
would recommend
to a friend

Customers are saying

Customers are pleased with the wireless charging capabilities and the sturdy case of the External Battery Case for Samsung Galaxy S8. However, many customers reported issues with the battery life, noting that it often failed to provide a full charge or stopped working prematurely. Some users also mentioned that the case can get quite warm during charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Very much protection for special needs daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has so much protection for phone and it will keep phone charged longer

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Its a good product. I would recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Charges phone relativly fast compared to other charging cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this to upgrade my MacBook Pro. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Better than I thought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to buy an extra one for our other phones. Really quick and easy charge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the feel of this case and charger. However i actually returned it, no fault of its own! I was no longer able to use a popsocket due to where the charger pack needs to connect to the case.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't protect the screen enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was well manufactured it just didn't rise enough to protect the screen in the event of a fall.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Worked for less than 6 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for less than 6 months...should decided to just upgrade the phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ext battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but I would not buy another because I charging it while on the phone it show the phone was discharging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case with a bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mophie isn't only a great case, the additional external battery is great for long days on the road. No more worries of my S8 battery going dead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case, but the wireless power bank charge would act up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set-up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery pack attaches right to the case so my son doesnt loose it or have to carry a separate item around with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my s8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is awesome you can charge your phone and the battery case at the same time

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broken in first week of using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total garbage, battery stopped working, $75 dollars lost.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear you've had this experience with us, and would like to make it right. Please reach out to our Technical Support team at 888-866-7443, as they can best advise on what the issue may be. mophie

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Charges only up to 60% of my S8+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges only up to 60% of my S8+ on a full charge.

    No, I would not recommend this to a friend
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