Customers are satisfied with the extended battery life and wireless charging capabilities of the Juice Pack Access External Battery Case. Many appreciate the protection it offers their phone, although some find the size and weight to be a bit substantial. The case's design is also generally well-received. A few users reported the case causing their phone to become warm during charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 166 reviews
Pros mentioned:
Wireless charging
Cons mentioned:
Size
Rated 4 out of 5 stars
Great case and charger
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is overall a great case and charger. The only reason why not 5 stars is it does get warm to the touch when charging. It’s a little bulky but considering it’s charging your phone, definitely worth the little bit extra in size.
I would recommend this to a friend
Pros mentioned:
Battery life, Wireless charging
Rated 4 out of 5 stars
Extra Juice and Protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well built and well designed. It adds extra juice about 50 to 60%. It charges wirelessly the battery pack and the Iphone X. It added a USB-C option to charge the case and the phone on top of the of the direct charging lightning cable!
I would recommend this to a friend
Pros mentioned:
Battery life, Protection
Rated 4 out of 5 stars
Works good for the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the first power pack I have purchased. So far it been great, my phone lasts a lot long I can play on it for hours without charging. I also have dropped it and still provides great protection overall very nice .
I would recommend this to a friend
Pros mentioned:
Wireless charging
Rated 4 out of 5 stars
Great Design. Poor Battery.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case charges using usb-c or wirelessly. There is no chin because the case will charge the phone wirelessly. Unfortunately the case does not provide a full charge for an iPhone X. So it will add approximately 75%.
Besides that, it looks great and the weight gives it a good feel.
Pro: No chin. Charges wirelessly.
Cons: Does not provide a full charge. The case doesn't have an on/off switch. You have to hold the button down to turn it on. Hit or miss.
I would recommend this to a friend
Pros mentioned:
Design, Protection
Rated 5 out of 5 stars
Feels good, Looks good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! Its awesome! Its the first case of its kind that ive ever bought and i do not know why i waited this long. It worries me that i will either burn out the battery on my phone or the case, but it is great that you are able to choose when you want to charge it. and its not always on and making the phone overheat. Besides that some say it feels bulky, but i love it, it offers good protection and to me, it looks professional and stylish at the same time. probably will stick with these for a long time.
I would recommend this to a friend
Pros mentioned:
Design, Protection
Rated 4 out of 5 stars
Great way to extend your juice!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Compact design. Offers good protection for the phone. Love the open charge design that allows you to access the Mophie port or the phones lightning port.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Extra juice and phone protection to boot!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 3rd Mophie battery purchase. Great products that deliver as promised. As a road warrior it’s especially valuable to have extra battery for those unexpected airline delays or travel interruptions. The battery design is low profile and doesn’t add much bulk to the phone. The four corners on the front of the case are raised slightly to protect the phone screen when the phone is laid down on it’s face. I’d give it 5 stars if they would use the same cable input as the iPhone. iPhone is lightning input while Mophie is USB-C. Otherwise great product!
I would recommend this to a friend
Pros mentioned:
Battery life, Protection
Rated 5 out of 5 stars
Juice on the go!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a Mophie Juice Pack fan, having used one for a previous iPhone. Great to have extra battery power on the go. Also, it provides a good thickness of protection for your valuable phone. On the other hand, the back of the battery sticks out from the rest, losing the nice slimness of an iPhone.
I would recommend this to a friend
Rated 3 out of 5 stars
Okay-ish
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked this Mophie because you’re still able to use the lightning port on the iPhone, and there’s a separate one to plug in the mophie case as well. However, it never fully charged my phone, even if I had it plugged in, or used my wireless charger. It would overheat when charging as well.
It was tricky getting off my phone, compared to prior mophies, but the buttons on the side seemed better quality than other models, which would typically break off on mine.
Also lighter than prior models!
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Ease of use
Rated 4 out of 5 stars
Great and durable product!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Durable and rugged. Easy installation and external battery lasts as marketed.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
So far so OK
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a godsend because I used to have 6-7 portable chargers in my bag and that's so much extra weight and you have the hassle of plugging in a charger. But it seems to stay on and run the battery out even when the phone battery is full. And it doesn't seem to hold a charge for very long. Still, it's better than carrying the extra chargers.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Exactly what you need
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As described it’s an extra battery for your phone that you have to charge, but is built into a very strong, solid case. It’s nice that this model had the lighting cord exposure so we can actually use the headphones apple gives us. Overall great brand & great product.
I would recommend this to a friend
Pros mentioned:
Ease of use, Wireless charging
Rated 5 out of 5 stars
Charging case that works with wireless charging
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This charging case works with wireless chargers which is great to not to have to remove the case. Checking status of the charge and turning it on and off is pretty straight forward. Case is also easy to get on the phone and you still have access to apple port on phone.
I would recommend this to a friend
Pros mentioned:
Battery life, Design
Rated 5 out of 5 stars
Great for on the go!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this charging case because I was going to be spending the day in New York. I charged up my phone with the case once and it exceeded my expectations! I loved the sleek design so it’s not super bulky in my pocket.
I would recommend this to a friend
Pros mentioned:
Wireless charging
Rated 4 out of 5 stars
Good Battery Pack
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The battery pack is great as it uses wireless charging to charge your phone so you still have access to the phone's lightning port. I have had this case for a little while now and I wish the battery lasted longer. It will only charge my phone once before being completely dead.
I would recommend this to a friend
Pros mentioned:
Protection, Wireless charging
Rated 5 out of 5 stars
Great Case!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case does a good job or protecting my phone, while eliminating the need for me to carry an external battery pack to charge my phone while traveling. (Planes, etc)
Very happy with this purchase.
I would recommend this to a friend
Pros mentioned:
Battery life, Protection
Rated 5 out of 5 stars
Never short on power...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Crucial for when the phone is in constant use for communicating with project teams. Attractive finish and gets me a bit of protection along with battery power on demand.
I would recommend this to a friend
Pros mentioned:
Battery life, Wireless charging
Rated 5 out of 5 stars
Great charging case!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my teenage son and it is perfect! No more dead battery! The wireless Charging is definitely a bonus to this case, and the feel and how it fits is awesome!
I would recommend this to a friend
Pros mentioned:
Battery life
Cons mentioned:
Weight
Rated 5 out of 5 stars
Good case, jus bulky
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case works great. Although its a little bulky, it packs the punch to do the job. If your phone is in the red it’ll give u a full charge if not more
I would recommend this to a friend
Pros mentioned:
Battery life, Wireless charging
Rated 5 out of 5 stars
Great product
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great case that provides charging to my husbands' phone. He relies on this charger because of his business. Great product.