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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 3.7 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers are delighted by the wireless charging capability and the extra protection this battery case offers for their Apple iPhone XS Max. However, many find the battery life to be disappointing and the case to be larger and heavier than expected. Some users also reported the case becoming warm during charging. The price point was also a concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 242 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not good with iPhone XS Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device drains my battery down lower than not having it. I stopped using it because it does not work well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    I love my Mophie!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mophie fits snug on your phone and charges in just minutes. You can even charge the mophie while it’s attached to your phone! I’ve dropped my phone twice already ..no damage to the battery or my phone ! I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great back up battery!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how easy it was to use. My biggest concern was how to charge the case and my phone at the same time, and if I’d have to charge them separately. As you charge the case, the case charges the phone at the same time!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s ok!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it very much not to powerful battery and you have to charge every day like your phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good but bulky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extends the battery life to double to original capacity. Makes your phone slightly bulky and heavy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Size

    Rated 1 out of 5 stars

    Holds no charge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First is the obvious. It’s big and heavy. For a phone that is already heavier than an average phone. After having it for only three days I returned the case because it only would hold 30- 40 percent worth of charge for my phone. That’s not near enough for how big it is in my opinion.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average for immediate use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides less than 60 % juice when the phone battery is almost completely discharged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Low battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts only half a charge on a full charge. Bought it on sale for $40.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best battery back up system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new iphone & wanted to be sure we had enough battery life thru out the day. We use the phone all the time. This not only provides longer battery life but also protect the phone. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect for XS Max!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and great for iPhone XS Max! Does not make phone too much larger and adds a good grip texture. Have dropped phone on a few occasions and it has protected flawlessly!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good charging case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone already has a great battery life but this just extends it well into the day. Highly recommend. Only thing is that it's a bit big and that may bother some people but I don't mind.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Rendered useless, bought cause of sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend. Only charges my phone to about 40% on a full charge and is the slowest thing ever. Had this case for about a month and only used it once, and that was out of curiousity. Knowing that it wasn’t going to do much made me not want to bother and also the fact that there is a USB-C (which I know isn’t necessarily a flaw) but more of an inconvenience. I never use USB-C chargers and I thought maybe I’d carry one around if I found use in this case but I never even charged it knowing it takes hours and charges your phone first, when I’d rather just have the case charged. Overall, I ordered a new case that doesn’t have a battery and this will be an emergency case for when I have no other choice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Overall Good Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case it really protects my phone. However, it only charges my phone maybe to about 35% if my phone is on 1%. Overall, it's pretty decent.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Best one so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mophie case is the best i have had so far, it allows you to plug into your Iphone port using the lighting cable and also has a port to plug into the case separately.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Size

    Rated 1 out of 5 stars

    Mophie

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. Doesn’t protect screen from breakage especially on edges of phone. As far as charging did not provide a full charge. Product is also too bulky and hard to hold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Cool case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra battery power! I love the fact I can use a non lightning cable to charge! I look forward to not having to condtanbuy lighting cables!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Extra Charge?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in hopes of getting a full charge when out and about when my phone is low on battery. I would fully charge the case and fully charge my phone, go about my day and play on my phone. Wanted to test out the case so I turned it on when my phone was at 58%. Set my phone down for about 1hr or so, came back to see it at 69% and already down to 2 bars left on the case ( full charge is 4 bars). Turned the case off and finished my day at work. Got home to charge my phone itself to about 90% before having to leave. Thinking I could use the remaining 2 bars to fully charge my phone I turned on the case. Does at 95%. And the box tells me I can get 35hrs out of it? Yeah right.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar for the iPhone 7 and it charged fast, whether it be for the case and the phone itself. This charged my phone really slow. Phone only went from 20% to 38% after I let it drain completely. Needless to say, I was disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for road trips

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for teenagers that are traveling for sport events. It was perfect for him to use and didnt have to worry if his battery was going to die.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used plenty of mophie products but I decided to try this particular one because I use my phone for work 60% of the time. But the battery case only gives my phone a 30% charge when it’s completely dead.

    No, I would not recommend this to a friend