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Customer reviews

Rating 4.5 out of 5 stars with 1532 reviews

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92%
would recommend
to a friend

Customers are saying

Customers recognize the extended battery life and protective qualities of the juice pack air External Battery Case. Many appreciate its ease of use, design, and relatively light weight, although some find the price to be a drawback. A few users noted that the case adds some bulk and that the headphone jack may require an adapter for certain headphones. The case's color and overall quality were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,532 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    great for extra back-up power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really comes in handy when you have a long day and nowhere to charge up. Just be careful if in your pocket because it will get warm. headphone/accessory extender is needed for many of the headphone or speaker connectors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Extra battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for extra battery for ur iPhone. It also provides extra protection in case of damage. If u use ur phone a lot. I highly recommend it this. Got this for my sis and she loved it. No more worrying about ur phone dying.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size

    Rated 4 out of 5 stars

    Nice definitely gets the job done not nearly as bi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice definitely gets the job done definitely slimmer than a lifeproof case is and it charges my phone when I'm on the go which is often.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    My son is loving this case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teen son to protect his first iPhone. With the added bonus of keeping his phone charged this protective case is a big hit.I was worried it would be too bulky, but he loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love seeing my battery at 100% for so long!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this is an outstanding product. my only complaint is that the case is VERY slippery and the bottom end of the phone is heavier so it just makes the phone have a different feel. I have dropped it 4 times so far ( i am not typically a phone-dropper). it now has some dings in it but at least it protected my phone. Also note that they do not last forever. It will only fully charge a certain number of times - I think it was in the 500 range. Another odd feature is that the charge port is not the same as the Iphone charge port so you need a different charger. You can charge the Mophie and the phone at the same time though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Nice slim design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as holiday gift and wasn't sure if design would make phone too bulky. Son loves it and it is much slimmer than I expected. Looks great on phone and charge life of battery is great now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection, Size

    Rated 5 out of 5 stars

    Battery phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Mophie! Phone case fits phone snugly and seems like it would be good protection - maybe not as good as an Otterbox. The phone case uses a standard micro USB cable for charging - the kind that all Android phones use now - so you can't pop it onto an Ihome radio without removing the case - but I don't have that anyways. I use my phone down to about 20% battery and then slide the little switch and the phone is brought back up to about 100% charge - very handy!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mophies are the best for keeping your phone chargd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophies are the best, great for charging, strong case as well, saved my phone many times when i dropped it! Nice selection of colors also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much better charge case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the otter box charge case for my phone and had to replace it after 2 weeks with this one. It is far superior in every way. Haven't had any problems since the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Works like a champ when traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits my need when I'm traveling all day. It's light weight, doesn't add too much bulk and protects the phone. Plus, it gives me extra long battery life for my music listening while in flight with enough battery left over to run navigation once getting my rental car from the airport. Only negative is the fact it uses a micro usb charger instead of the standard iphone 5s charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for extra battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is nice but too big and didn't feel it would protect my phone enough. Recommendable for people who be out all day and don't have time to charge their phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Mophie Juice Pack for IPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Holds charge a long time. Dual charge is a nice feature - charges phone and Mophie at the same time. Love the hot pink color and the almost iridescent finish

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    It holds a better & longer charge than competitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great & good looking charger that compliments the phone & protects it at the same time. I don't use anything else. A great affordable battery extender.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Great for travel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this on the road several times and it was awesome to be able to have all the battery life and leave it right on to charge. Looks nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Very useful and slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My iPhone wAs never completely dead with this product. Gold color gave my phone a unique look! I love this mophie. Very easy to use. So worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Protection

    Rated 5 out of 5 stars

    Excellent Backup Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, lasts long, and easy to use with enough protection of phone dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time after time, the Mophie has proven to be the BEST charger/case available. Lightweight. Durable. Slim. Simple. I never worry about battery life anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does all it says it should do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mophie is a reassuring item to have , especially when you are out all day, on vcacation, at a seminar, or educational conference. There are not always outlets available, and those external battery packs are not the most convenient. The Mophie allows you to not use it's resources until you want to, with a 'standby' switch on the back. The unit also displays how much battery power is available. It comes with an earphone adapter. Its power cord is proprietary, so I'd be curious as ton how easy it would be to repalce if lost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Great battery extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking case. Protects my phone well and will recharge phone to about 90 %.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Got way too hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my iPhone 5S because the battery life sucks. Be warned right away, if you buy this, it IS NOT compatible with your iPhone lightning charge cable, it only accepts micro usb which is a minor inconvenience but when you buy something for a brand specific item its frustrating that you can't use normal accessories. It seemed alright for the first few days. When I started using it on a regular basis I noticed that the case got very hot. I expected the phone would get hot as it does when I sometimes charge it in any other case, but with the Mophie it became so hot that it was uncomfortable to hold it. The other issue I had with it was the claim that it gives you 100% battery charge. I would typically let my phone reach 20% before I would switch on the case. The most I got out of a fully charged case was to about 70/80%. I'm not the best at math but I'm pretty sure getting charged from 20% battery to at most 80% is a bit of a far cry from a supposed 100% charge. For the price of this case I guess I expected it to perform better than it does. It was nice while it lasted but for the price vs performance and the ridiculous heat, I returned it a week later.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Tiroa893, we are sorry to hear you did not have a good experience with your juice pack. Our juice packs for the iPhone 5/5s are Apple tested and approved and should be 100% compatible with your phone. We're not sure why you did not get the charge you should have gotten as advertised. The charge you will get from the juice pack will vary per user and the amount you use your phone while charging. We are sorry that you did not choose to keep your mophie product, but if you decide to give us another try in the future, please remember we do carry a one year warranty on all of our products. We will happily test and replace any product that does not meet your expectations, simply visit us over at mophie.com/TS to begin the warranty process.

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