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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 18 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the Juice Pack External Battery Case for Samsung Galaxy Note5 Cell Phones very favorably in terms of battery life extension. Many comments praise its ability to provide sufficient power to last through a full day of use, eliminating charging worries. The case is seen as a reliable way to extend the phone's battery life, offering peace of mind. Positive feedback consistently highlights the product's effectiveness as a battery booster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is the power you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 6 Plus already gets great battery life, but this just kicks it up a notch. Compared to the new Apple battery pack, the mophie is an A*. The indicator lights are on the back, and it doesn't look like a humpback whale compared to the iPhone battery pack

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect extra juice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about the mophie juice pack is that it gets hot while charging but it replenishes my phone battery enough to make it through the day and that's all I care about.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lifesaver!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot begin to tell how many times this saved me from a dead battery, and no phone! Easy to charge, with it on the phone it charges the case AND the phone at the same time, and it’s easy to put on phone! There is a warranty on the item through manufacturer and it was a simple process to replace it! I will hopefully be able to get one for every phone I own after this one! Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great product for traveling around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. eliminates the worry of charging or carrying your charger everywhere you go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good in limited cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works well enough as a battery extender. For the bulk it adds and the cost of the case I would expect this to be even better than it is however. Two things bothered me and ultimately caused me to return it: 1. Wireless charging doesn't work (this can typically be assumed of all bulky cases) 2. It doesn't work with Android Auto which was an immediate deal breaker for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome case, but not without drawbacks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 5 juice packs will solve your battery worries. I can easily go a day and a half without having to plug this to a regular charger. The case isn't as bulky as I thought it would make it, but it is a bit fatter and heavier. It's easy to install and would definitely say if you're a Note 5 power user get one. There are some drawbacks though, the S-pen is a bit hard to get out, but it is covered which is nice since it would pop with my other case sometimes. The protection isn't as good as an Otterbox obviously especially at the top of the phone. The case comes with a headphone extender plug since many headphones won't fit down through the case. Also the price is a bit high since it only gives an estimated 60% charge (it can exceed this). But it's still nice, and great instead of having to bring a charger around with you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mophie is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie cases are great for added battery security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but case is not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is hard but not so great. Will not buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would have more life span 100% or more..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great case and extra battery power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mophie case is excellent protection for your Samsung phone and has a quick charging battery built in for charging your phone when the phone needs the power. You just flip the switch on the case and the phone starts charging. Its the only case to have for your cell

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, exactly as described gives extra battery power to a phone that uses a lot of battery - Samsung note 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told about this product by a 2nd cousin and went to get it and love it. Have recommended to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the product great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Power solution with small sacrifices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case to solve the issue of having a non removable battery on my note 5, and it delivers exactly that. If you're a moderate to heavy user, you can go through a full day using both, the internal battery and the Mophie battery. The only 2 issues I have are: 1- S Pen opening. As with many other cases, getting the pen out, takes some time to get used to and find a "trick" to do it fast. And the lid (cover) is made of soft silicon, so from the moment I saw it, I knew it would fall out.... and it certainly did on the 2nd week of use. BAD POINT. 2- I don't understand why do we need to sacrifice the great look of our smartphone by having a solid black case, I think that at this time, many other options on materials are available to build a case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Keeps me charged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Note 5 without the swappable battery really concerned me, but I did anyways because the phone offered more features than the Note 4. As expected, the power user that I am the Note 5 never made past 2pm. I purchased the Mophie case last week, and have been using the case on my Note 5 the past few days. I'm really glad I did because it gives we enough juice to get me throughout the day with extra. I love the simplistic design and their decision to not put more juice because it keeps it a slim design. I recommend anyone with a Note 5 who needs a solution to their battery problem to purchase one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok battery pack.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes phone take too long to charge. Makes my fast charger not worthwhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fit and feel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I like about this is the way you install the phone into it. The case is in two parts. You take it apart and slide the phone in and then slide the other piece onto the phone. It hold it in tight. My only complaint is the capacity of the battery. It is only 2400 mAh so you can only give the phone a 60% charge. Still it works for those days where I am not near an outlet. The extra weight and bulk is not that bad considering that some cases I have tried were a lot bulkier without a battery. I do wish they had included an SD card slot in the case that would make this an ideal product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Product review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of the battery case performs as it should the case is nice material and fits the phone perfect. The spen is impossible to remove using just your fingers. The charging cord u get with the case is only 30'' and that's the longest one mophie sells sure you could use a different cord but the charge time more then doubles then they don't sell a dock charging for mophie note 5. The head phone jack is a thin hole so you need a special connecter. Buttom line case is good for protection and battery but takes away from everything else

    No, I would not recommend this to a friend
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