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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 106 reviews

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89%
would recommend
to a friend

Customers are saying

Customers enjoy the extended battery life and the protection this case offers their Samsung Galaxy S6 Edge. Many appreciate the case's ease of use and design. However, some find the case bulky and experience issues with charging time and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 106 reviews
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as I have a Mophie already and she was unable to keep her phone charged when it was needed most. She prefers pretty over practical, but she loves always have a phone that isn't always d

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy for on the go charging without having to be plugged in! Just wish they had prettier color choices lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great juice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superb addition and kills 2 birds, as a case and battery extender, charges quickly, good style, nice non slid material

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Not as good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concept is great, unfortunately product has flaws. Friends complain that can't hear me well when the case is on. Also, the charger connection became damaged and I have to juggle the chord to get a good connection making recharging the case very difficult....sometimes it charges sometimes it doesn't.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you contact our customer service team for warranty information!

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job it's nice that bust buy has product that people a lot of places don't have things 5 star for best buy having what I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your battery won't hold a good charge any more get one of these Mophie battery pack cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for emergencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and a lifesaver. Only downside is the charger port loose and have to rig it by putting a weight on it to charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can carry it as a carrier for my phone,less worrys of how to get to a charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the reviews and it delivers, nice product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case is very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, it is really convenient when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that saves the day and very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, nice addition to my protable chargers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But... a pretty weak case. You almost need a case to protect this case. The second drop and it no longer charged!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 3 Mophies over the years and this is the first one that sometimes will charge and other times not so much. I plug it in and wait for the 4 lights to blink then the 1 and when I come back several hours later it is still blinking on the first light. I've checked to make sure the 2 pieces are connected properly and I've checked the cord. Overall I like Mophie I just don't like this particular model. Samsung S6 Edge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this product it started working well approximately 3 days after purchasing the product the power cord will not charge the Mophie. What's the product would not recharge my phone anymore. Other people may have better success but I didn't want this product with my Android phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great and then stopped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This juice pack worked great for about a week, now it does not connect to the phone regularly. I have tried removing and reinstalling but it does the same thing: connects and charges for a minute then stops. I plan on returning the Mophie this week and will try is other one-maybe I just got a lemon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good lifespan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone in the case and it still cracked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case quit working after about 6 months and it didn't have warranty. The pack started draining my battery even when it wasn't turned on.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      All of our devices come with a two-year limited warranty. Please contact our Customer Service team for more information.

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Extra Battery Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mophie case a while ago. I like it, it does add about 1 full charge to the use. I did have a minor problem with my original case, it was cutting on and off. I contacted mophie and they started a warranty exchange. The process was easy and they sent me a new juice pack. I have not had any problems with the new one as of now. Only reason I gave 4 stars is because the first case malfunctioned.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Awesome case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, and the battery pack is an absolute must have for heavy cell phone users due to the S6's so-so battery life. You'll need at least one charge a day with the S6 Edge if you're a heavy user. My only gripe is the battery pack adding considerable bulk. Your slim and sleek smartphone no longer feels slim and sleek. It's not a massive case, but it does take away that feeling for me. The protection you get from the case is the same as many on the market. You're paying $100 for the battery pack not the protection. If protection is your priority maybe get another case first. I have two cases and I use this case really only when I need the charge or I'm far from any charge port. Since there is no removable battery in the S6 this case fills that troublesome void. All things considered it's a great case.

    I would recommend this to a friend