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Customer reviews

Rating 4.3 out of 5 stars with 180 reviews

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87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 180 reviews
  • Rated 5 out of 5 stars

    Best case ever

    Posted .

    I purchased this case after looking at it for a couple weeks not sure if I wanted to pay 99.00 dollars for it when I saw it go on sale I went in for it I usually had to plug in my phone half way down my shift working 12 hours and now I go all day with out plugging in it does add a little bulk to your phone but I kinda like that i wait till my phone reaches 15percent and turn on my mophie case and it charges my phone up to 100 percent so I'm very pleased with my case this is kinda pricey but after a week or so of using it it's well worth the money I took it to Disneyland this weekend nd snapped alot of pics and videos and didnt worry about having my phone die on me on the other hand my wife's phone died so she was gelous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great - One LITTLE thing missing

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    Posted .

    The Galaxy 8 is a great phone with a more than adequate battery as is. I travel each week for work so having just that little added security is what I was looking for this to do. And it more than does that. My only disappointment is the need to buy an additional headphone adapter to fit through the gap created by the large lower portion of the Mophie pack. And, of course, Best Buy doesn't sell them. So, I had to by a dual jack adapter for $12.99. First world problem, but for $99+, you'd think they'd throw in a $3 adapter in the packaging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Battery Pack That Works as Advertised

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    Posted .

    This is a great battery pack that is able to recharge my S8 once per charge. At 2950mAh, it can almost fully charge a Galaxy S8 (3000mAh). It works best if the phone is turned off while the battery pack charges, as it will appear not to fully charge the phone if left on (as expected). It adds some bulk to the phone and I wish it were a slightly larger battery capacity for the added bulk (reason for 4 stars, not 5). That said I was excited to discover that Samsung Pay NFC/MST works flawlessly even with the battery case on the phone - I was not expecting this. Would give 4.5 stars if I could.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .

    I wasn't aware of this product until the Best Buy sales rep told me about it in the store. I liked the idea of having an extra battery pack as part of my case. It is heavy but I like the weight it gives my phone. I feel like I have a better grip with it on. I REALLY wish it gave my phone a full charge instead of bringing my phone up by about 60% battery. All in all worth it but confused as to why they wouldn't have it be a full charge or at least closer to a full charge than it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bulky but a life saver

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    Posted .
    Owned for 2 weeks when reviewed.

    I don't know how I never heard of this case before now but it is very nice to have! I typically go with Lifeproof but of course that does not charge your phone like this one. The length and width of this are slightly less than Lifeproof but it makes it thicker. It is also q bit slick on the back and doesn't protect the screen too well, hence 4 stars instead of 5. Overall though, I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A rarerly nessesary but important thing to have.

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    Posted .
    Owned for 1 month when reviewed.

    I purchased this when I bought the phone. I have only used it three times in a year but all three times it was a life saver. Actual example 1 - power went out for two days, I was the only one with the capability to make calls. Actual example 2 and 3 - Twice we have been camping and twice I was the only one with a phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power when you need it most.

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    Posted .

    This is a great product and will give you enough juice to power your cel phone a few times. I didn't give it 5 stars because after about 6 months of continuous use it started losing charging power and after a year of on and off use it will only give you enough to charge your phone once. I know this things will do that but for the price I expected it to last a little longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaces a different one

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    Posted .
    Owned for 1 month when reviewed.

    These Mophies work great... until they don't. I used the first one I had nearly every day and it must have reached maximum cycles around the 2 year mark. This one was on sale, probably because of the S8 reaching end of sale, so I snapped it up and am looking for 2 more years of not worrying about battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .

    The case is nice and thick, plus the fact that it has another battery to serve as a backup battery comes handy when you need to get your phone charged when you can't access to an outlet. The only thing I can see as a detriment is that whenever I try to use Samsung pay, even over at a NFC terminal, it can take a bit longer than usual for the transaction to go through and I would say because of the thickness of the case itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extends battery life . Top piece is annoying .

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    Posted .
    Owned for 1 week when reviewed.

    The top piece of the case falls off everytime I try to take it out of my pocket . Drop protection isn't that great either . I dropped it from pocket height and it cracked the screen. The batter life is amazing though . Charges my phone from 0% to 100% about 2 extra times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie is more than an extra battery

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    Posted .

    So it's just not an external battery case, what I like most is its synonymous with my phone so nothing to carry or forget but the best feature is the design, when plugged in or also works on a charge pad, it charges the phone first. When I'm about out of power, I push the little button on back of the case and it charges my phone while I use it. I like this feature as I control when it charges so I'm aware how much longer I have and 2works better than any other charge case I have had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never run out of battery!

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    Posted .

    Your is a great addition to your phone for extra battery. You don't have to worry about wires to an external battery pack or looking for a place to plug in your charger when you have this. It does make your phone thicker but, it's still this enough to fit in your pocket with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thick little case

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    Posted .
    Owned for 1 year when reviewed.

    Case broke a few weeks after I had it, was able to still charge and keep the phone protected as long as it didnt fall on the top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Case!

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    Posted .
    Owned for more than 2 years when reviewed.

    This case worked for a little while and then didn't seem to work properly after that. I was happy with it when it did work but I would opt for a traditional phone case before buying this one again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great alter power backup system

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    Posted .
    Owned for 6 months when reviewed.

    The mophie external battery case is a must have for any cellphone user. The Case itself is very well made and sturdy; the case however will add a little weight to your device however this was not an issue for me but may be for some. In summary, I would highly recommend this item and would definitely purchase this item again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add power without bulk.

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    Posted .

    Great way to add the extra power to your phone without the bulk of a extra power pack. Still able to use wireless charging and only case that I've seen work with magnetic mounts and still charge wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted .

    I don't know how it works, but all I know is my phone stays charged for hours, even after running my blue tooth speaker for three or four hours. My last phone, as it got older just seemed to lose power checking the weather. Now I am confident that whenever I need to use my phone, I have the power to do so. That is important to me. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One more time...

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    Posted .

    My first Mophie paired with my Galaxy S3. I couldn't use a mophie on my next upgraded phone, but when I had a chance to buy a case for my replaced S8, there was only one compatible juice pack in the store. I grabbed it. Looking forward to protecting my phone from the inevitable drops while getting amazing battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have accessory

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    Posted .

    This case is essential for those long days. Yes, the S8 has fast charge but if you don't have your charger...well, point is moot. I keep this charged and in my backpack and put it on when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like having an extra battery!!!

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    Posted .
    Owned for 1 week when reviewed.

    I like it because if your battery gets low just push a button and it charges your phone. You don't have to bring a portable charger with you. The nice feature is you can charge your phone and case wirelessly without removing the case. It is not bulky or takes up alot of space.

    I would recommend this to a friend