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mophie - Juice Pack External Battery Case for Samsung Galaxy S8+ - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 206 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 206 Reviews
  • Rating: 2 out of 5 stars

    average

    Posted
    uchiha

    this is my first morphie product. i just bought this 3 days ago for my s8 + pros: i like the nice look and design, it has a nice matte finish on it and i love the feel of it in my hand. this may be a con but not for me, it will make the phone feel heavier, which i kind of like( personel preferences). it support wireless charging and has a magnet to allow the device to stick to battery pack or wireless charging pad. con: the price may turn off some, the case is a bit bulky and you need to reach in to get to the finger print button. my biggest problem is the battery life,i tested it multiple time and it can only charge my phone to 80% most of the time, sometimes even less. i expect more from a 100 $ device. this is a less than average battery case, pricy, not a good battery life, there are cheaper option with better battery capability on the market.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't Fit Galaxy S8 Plus Too Tight

    Posted
    Firefly64
    • My Best Buy® MemberMember

    I have used Mophie packs on my Galaxy S5, and Galaxy S7 Edge. I bought one for my new S8 Plus, and had to return. It was extremely difficult to slide the pack onto the S8 Plus, often popping off before I could completely install. Once I did get it installed, my phone constantly started to reboot on its own to the Boot Menu and/or Safe Mode. The volume rocker was so tight, I couldn't adjust the volume, and it was forcing my volume down to stay compressed, which caused the reboots. When I removed, I noticed that front part of the pack which presses against the back of the phone was bowed up, possibly causing the too tight fit. Almost seemed as though the case was swollen. Perhaps a bad battery ? Had to return, and get a non charge case. I was extremely disappointed, as my previous experiences with Mophie were great.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy with my purchase.

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a must have for any heavy GS8+ user, you'll always have a full days and more power for your phone. The way it works, is you charge your phone through the port on the battery case, and once that's fully charged, the battery case will then proceed to get charged. When your phone is getting low on power, you press and hod the button on the battery case for three seconds, and it'll then charge your phone. Also a good thing to note is, to never place this battery case on a magnetic surface other than any wireless chargers you may have, because doing so will charge the phone and not correctly which in turn will damage the battery case and possibly the phone. Use chargers that are made for this case or phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Can be misleading at times

    Posted
    Jonathandmx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I absolutely love this battery pack with my S8. It basically charges my phone to full with 35% left, kinda heavy but it's a battery and a case so what can you expect. Love the way it wraps around my phone whilst keeping the roundness of the phone. If you haven't noticed there are speaker grills on the bottom that angle the sound towards you instead of away from you, so helpful. The preview one tap thing can sometimes be misleading as it shows one led sometimes but when you hold the button down it's actually full. Other than that amazing product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Mophie is excelkent

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Mophie is wonderful. It protects my phone and gives me extra battery juice ....for my phone. In fact if your mophie ever breaks,,Mophie company will send you a free mophie case and will ask you to send the broken case back too..i them, free shipping both ways. I film in areas with no cell service and you lose battery while its searching for a service. But with mophie,, I will have extra hours more of b.c. artery use.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Purchase anything else!

    Posted
    Junk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am on my third case in less than a year. Mophie replaced first one free. Second I paid $6.41 for shipping. With the holidays looks like it will take two weeks to get unless they push delivery date back a third time. Wireless charging quit on both. The batteries swell so cases do not fit. I do not leave cases plugged in. I have older mophie cases that look and work like new. These are expensive but appear to be cheaply made.

    No, I would not recommend this to a friend

    • Brand response

      mophieSupport

      We’re sorry to hear that you had this experience with us, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please give us a call at 888-866-7443. mophie

  • Rating: 4 out of 5 stars

    Good but has some tradeoffs

    Posted
    GDUB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is perfect while on a vacation especially if you take lots of photos. Had plenty of power for the entire day, including listening to music and surfing the socials. The only complaints would be that it's a little slick while holding and when using on a samsung charge pad, it must be perfectly aligned for it to charge. The extra weight is acceptable for the extra battery power when needed without carrying anything extra.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice but heavy. My unit was defective

    Posted
    Veeral
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a really battery case. I like the priority charging capability where it charges your phone first and then case. I have mophie wilreless battery pack and car vent mount as well. This case goes really well with them. Only downside is this is a bit heavy case but you get used to it after sometime. Also, my unit was defective. It wont hold charge. Once fully charged, it will get discharged fully in few hours even if it is not used.

    I would recommend this to a friend

    • Brand response

      mophieSupport

      Please reach out to our customer service team for warranty information.

  • Rating: 5 out of 5 stars

    Great protection and charging at the same time

    Posted
    E3ACJA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best case and charging capability at the same time. This is my third mophie case. Only because I buy one wherever I get a new phone. Because of this charging case I saved money due to not buying the phone protection plan. I have dropped my all my phones by accident on concrete, asphalt, etc. And my Mophie cases have always saved my phones from damage. Lastly the convenience of charging my phone easily is great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great cell phone case

    Posted
    Adria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Really good cell phone case. It is heavy but helps protect the camera and is easy to understand how much battery you have and how to charge your phone with the case. I like that it is not a trickle charge like some cell phone battery pack cases but is only in use when you decide to use it. Only complaint is that it does not charge your phones battery completely. It only charges it about 60-65%.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Battery Drain

    Posted
    Doodle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This device seems to actually drain my phones battery instead of supplement it. Where I would have between 25 to 35% left around 10pm (depending on where I worked that day, some areas with bad cell coverage), with this add on I am now lucky if my phone isn't dead by 10pm.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great battery pack, little bulky as a case

    Posted
    Ryguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had for a couple of weeks now. Pros, great battery pack, convenient, has features to turn it on and off if you want to save it for a later time when you are away from a charger. Cons, adds a significant weight and bulk to the phone. Over all the best pack I've found so far for the galaxy s8+ and I would recommend it. Will be buying a second one for my girlfriend

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Try before buying

    Posted
    Gayle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So, the Mophie - is basically just an external battery pack. I felt it was much more integrated than it is. You must actually plug your phone into it when you need the extra juice - it is not automatic - So it IS right there and available when you need it - but mostly at a desk job and at home -so is the regular charger. So for me, this was and expensive waste.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth it for the heavy phone user

    Posted
    ncc1701
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There are time I work off site and I need a full battery phone charge plus this extra external battery to have conference calls, log into the internet and send out several emails w/o having an outlet to use. Plus it very good not having a cable hanging off the phone to another battery which get awkward especially at an airport or when walking around.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A little bulky but very useful

    Posted
    valerie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Having an external battery pack as my case for my s8+ is a life saver! I never worry about running out of juice with it on! It feels sleek and not too bully. It is a little heavy but you get use to it. Finger sensor is also not able to be reached with this case on. If you need extra battery during the day, this is the case for you!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Expensive but works

    Posted
    4stars
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got tired of my new s8 running low on battery by 5pm or so. I did not use it heavy duty. I got this so when battery got low I would have extra time. It works well and comes in very handy...it is a little bulky and hard feeling though hard to carry in pockets or purse. It was also expensive at $100.00.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Monika
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the first time my husband is using this case and he LOVES it. He works a lot of hours so this is really good for people who are away from home for long periods of time or just using their phones! The hours for music and surfing are beyond convenient! Worth the money for sure!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    charging

    Posted
    Monica
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have not use this charger a lot, and last time I tried to use it, it does not charge well. I fully charged it at home took it with me after a week not using it but fully charged I tried to charge my phone and it did not charge fully.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Battery Pack

    Posted
    AC2DC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for protective case for my New S8+. Combining battery Pack and protective case work out great for me. I never run low on battery now. Cons- It is a little bulky and does put on the pounds on your phone(heavy).That does out weight what I get in extra battery life.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice to have extra battery

    Posted
    Trebone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a relief to realize you have the ability to charge your phone with the push of a button. The case is thick but so are all the other cases and at least this has a dual function. The downside is it doesn't get me back to 100%.

    I would recommend this to a friend