Customer Ratings & Reviews
- Model:
- 48381BBR
- SKU:
- 5707920
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.
This summary was generated by AI based on customer reviews.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it wasn’t functioning bad product won’t buy again
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DONT BUY THIS GARBAGE PRODUCTS PLEASE. Its waste of money
No, I would not recommend this to a friendWorst idea ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They take forever to charge your phone and get hot super fast
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We’re sorry to hear you were not completely satisfied with our juice pack. We appreciate your feedback, and are always looking for ways to improve. If there is anything else we can assist you with, please give us a call at 888-866-7443. Thanks!
Only lasted 6 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging and can no longer use. Not worth the cost.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hi, Lauren. We’re sorry to hear our product did not meet your expectations, and appreciate you taking the time to share your concerns. We’d like to make it right. Please reach out to our Customer Support team at 888-866-7443 so that we can discuss a solution with you.
had to return, didn't hold the charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned the item. didn't hold the charge Very disappointed
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this case because the reserve battery didn't work.
No, I would not recommend this to a friendStopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two weeks. Very disappointed
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hi, Hailey. We’re sorry to hear that you had this experience with us, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please give us a call at 888-866-7443.
Didn’t need the extra juice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need the extra battery for the iphone8. Returned.
No, I would not recommend this to a friendcase cracks easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One drop and the case will crack its garbage had it for 2 weeks
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please contact our customer service team for information on our two year warranty!
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT work with Apple charging cord. Uses Micro cords
No, I would not recommend this to a friend- Pros mentioned:Wireless chargingCons mentioned:Weight
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a good charging unit the only reason why I didn't rate it 5 stars is because it does add a little extra weight that's the only thing I don't like with phones or if they're heavy but besides that with the charging and everything it works great just adds a little extra weight that's the only thing that I don't like otherwise very good that unit for charging
I would recommend this to a friend - Pros mentioned:Battery life, Protection
Mophie is the best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife's iPhone and now she can use it all day before it needs to be charged. The case has enough texture that it won't slip out of her grasp and also protected the phone when it fell out of her purse.
I would recommend this to a friend - Pros mentioned:Wireless chargingCons mentioned:Weight
Great Quality Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is good for when your on the go and not too bulky.. Would highly recommend
I would recommend this to a friend - Pros mentioned:Battery life
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case works great. I’ve had other cases like the LUX-Mobile case that I would definitely not recommend. Mophie cases are tried, tested & proven. Will last you longer then 6 weeks unlike some of these wanna be cases out there. Go with Mophie!
I would recommend this to a friend Nice design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given this a 5 star rating if not for its charging port. It would have been nice if the charging port was for a lightning cord as well to be more convenient. I Just notice the port when I picked up the product.
I would recommend this to a friend- Pros mentioned:Protection
Everything and more!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to finally get my mophie juice pack for my iPhone 7. This thing is AWESOME!! It does a great job protecting my phone and I don't have to worry about my phone dying.
I would recommend this to a friend Great battery phone case but fell apart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the phone case but after a month the top piece fell apart. Sending a warranty claim now. Other than that it is a great battery and protective case.
I would recommend this to a friend- Pros mentioned:Battery life
Good little charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my daughter who is always on her phone, works fine.
I would recommend this to a friend Loyal user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had mophies for so long, that when I saw the juice pack for the 7 finally in stores, I bought it right away! Great product, can't go without it.
I would recommend this to a friendGreat case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, however., it is really difficult to remove the iphone 8 once you place it. I like to switch to a regular case when i dont need the extra charge and this makes it difficult. Would not recommend for those with an iPhone 8 who switch back and forth through cases.
No, I would not recommend this to a friend