Customer Ratings & Reviews
- Model:
- PB7A0004US
- SKU:
- 11445506
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Douglas Boulton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my new phone until it was stolen in Thailand. I will be ordering a new one upon my return in March.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Deedoh, We're so sorry to hear that your phone was stolen, especially while you were traveling. It's great to hear you'll be getting a new one when you return, and we look forward to assisting you with your next purchase. If there's anything we can do to help in the meantime, please don’t hesitate to reach out. Safe travels, and we'll be here when you're ready. -Mitch
Visit to Geek Squad destroyed my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had miseries with this phone and visited the Geek Squad for that very reason. My most recent visit with the Geek Squad led to the attendant making all sorts of actions with the phone that left it unable to ring, so I never know who is calling me. I have posted the entire story on the 12-page PDF whose link I am posting below. Please see that someone processes it. Do not call me on the defective phone; email and fax will reach me where phone calls will not. Twelve page letter requesting phone swap to get preferred phone 10/02/2025 https://authorhouse.haus/4mEhC1D Please process this immediately without delay. I requested to swap it for the phone that I originally wanted to buy that Best Buy has listed on the website. The replacement phone is cheaper than the one that I bought, but if a swap can be made, I will accept it as a fair trade so I can have a functioning phone!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MasterM, Thank you for reaching out. We’re very sorry to hear about the ongoing problems you’ve experienced with your phone and the recent Geek Squad service. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
poorest-quality device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this phone, as it is the poorest-quality device I have ever owned. First, the charging port broke shortly after purchase. When it was repaired, the technicians installed the Android 15 software, which caused the phone to become extremely slow and frequently freeze. Due to these ongoing issues, I decided to purchase another phone, as I had to send this one back to the factory once again to fix it. i got small scratch on the screen. The video camera does not working.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello Vladimir, we are sorry to hear that you have had such a frustrating and disappointing experience with your phone, including the charging port problems, slow performance after the Android 15 update, the scratch on your screen, and the video camera not working. We understand these compounding problems must be very frustrating.
We want to look into this entire situation for you. Please send us an email detailing your situation, including your device model and any service or repair reference numbers you have, to [email protected] so our team can assist you further with these ongoing concerns. -Jess
God
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box and the phone arrived in good condition, the cell phone is in the condition offered.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi User364958, We're happy to hear that both the phone and box arrived in great condition and that the device met your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Wife loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new phone, she loves the storage
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JasonE, We’re so glad to hear your wife loves her new phone. It’s great to know the storage is meeting her needs. We know how important that is for keeping memories, apps, and everything in between. If you're interested, we'd like to hear your story and share it with Moto Edge users here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Moto
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone, purchase was easy and fast. Recommend to check it out
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive feedback, BobGeo. We're so glad you loved the phone, especially with the fast transaction. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos
Nice phone for this price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone. Looks premium. Battery life could've been better.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, SourabhS. We're glad you like the premium design and value of your phone. We appreciate your thoughts on battery life and will share them with our team. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Motorola Edge 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the phone a few weeks but so far so good. Very pleased with the fast shipping.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BenH, We’re so glad to hear that you’re pleased with your new phone and that the shipping was fast. We hope it continues to meet your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Good phone for mid range handsets
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is good, lightweight and easy to use. Value for money.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, MohitK. We're happy to hear you're enjoying the lightweight design and ease of use. We appreciate you choosing us and we hope you continue to love your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
2025 Edge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 2021 Motors Edge. This has wireless charging
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nana, We're glad to hear you upgraded to a new phone. Wireless charging is a great convenience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone with best price, way better than my expectations
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChangD, We're thrilled to hear that your phone exceeded your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Great solid phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright display and response more tha what is expected at thiis proce point.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, Oldguy59. We’re thrilled to hear that the bright display and responsive performance have exceeded your expectations, especially at this price point. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Motorola pickup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good condition and service is good when I went for pickup
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, VishwanathareddyG. We're happy to hear that your Motorola product was in good condition and that you had a positive experience with our pickup service. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Screen is Scratch Prone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone's functionality and design are excellent, earning a 5/5 rating. However, the screen is highly prone to scratching, which lowers the overall rating to 3/5.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Pete, We’re glad to hear you’re pleased with the phone’s functionality and design. We understand your concerns about the screen’s susceptibility to scratches. To help protect your device, we recommend using a high-quality screen protector and a protective case. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos
Great value for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone with lot of features. Very friendly interface
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your kind words, Prasad. We're delighted to hear that you're enjoying your phone and finding it packed with features and easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, highly recommended. I love the exterior design.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KomlaG! We appreciate you sharing your thoughts with us. It’s fantastic to hear that you’re enjoying your Motorola device! We’d love for you to connect with fellow Motorola users who share your experience. Join our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. Looking forward to seeing you there! -Nate.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very quick! And the cashier very kindly
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, FelipeO. We're so glad to hear that you had an excellent experience with quick service and a kind cashier. Your satisfaction is our priority, and we truly appreciate you sharing your thoughts. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Don't waste your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the phone 6 months ago and hate it. No notes app installed and the apps on google play aren't any good. Does not store screenshots in the photos, no back button, swipe 2 times to unlock screen, setting the alarm for a 1 time use is a pain. After having a iPhone and a Samsung, this phone is crap. I should have just spent the money and bought another Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NormaB, We're sorry to hear that your experience with the phone hasn’t met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
Less than average.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble with speakers, double tap works when it wants to, display is nice though. Fast charging is great. Price was okay for what I got and didn't get from this phone.. It's a poor backup phone now. Not sure why I can't trade this in at mortorla website? The saying goes..You get what pay for but in this case the price should've been less.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that these are happening on your phone, Jeff. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and we'll be there to assist. -Mitch
Think twice before buying.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has been VERY glitchy, most especially when trying to use it with basic Bluetooth functions. It messes up allot when I use it with my earbuds, my car, and with my watch.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HeatherH, We’re sorry to hear about the Bluetooth difficulties you’ve experienced. To help improve connectivity, we recommend restarting both your phone and the Bluetooth accessory, then unpairing and re-pairing the devices. If the problem continues after trying these steps, please send us an email at [email protected] and we’ll be happy to assist you further. -Mitch
