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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 14 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the price of the Geek Squad Certified Refurbished Moto G Play (2021) 32GB (Unlocked). One customer mentioned that they purchased the phone online and found the price to be reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Battery life, Cpu, Price

    Rated 5 out of 5 stars

    Great condition, perfectly adequate phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone appears pristine - didn't have the original box but looks perfect otherwise. Seems like a solid and competent phone. I haven't used it much since I got it as a secondary/back-up phone and it's been perfectly adequate for that. Battery life seems really good and it is happy to sit on standby for days, it's got a powerful enough CPU and sufficient RAM to be fairly quick, and the limited storage can be padded with an SD card. It's not the lightning-fast machine my main phone is, but that's not what I got it for. For an inexpensive phone I'm quite happy with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is such awesome feedback, Satisfied. Thanks for purchasing our product and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cellphone worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, loud ring and sound, we appreciate motorola phones

    I would recommend this to a friend
  • Pros mentioned:
    Delivery, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value low cost replacement phone. Fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great straight out of the box. cant even tell its refurbed. dropped my sim card in and rebooted, the usual downloads and data transfer, and back in business

    I would recommend this to a friend
  • Cons mentioned:
    Slippery

    Rated 4 out of 5 stars

    Moto g play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable reception and battery life Very slippery shell

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GregoryH, We appreciate you taking the time to give your review, and we're happy that you like the phone's performance, we will take this feedback pass to our team for future improvement. If you're interested, we'd like to hear your story and share it with other Moto G Play 2021 users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en -Belle MotorolaMobility

  • Cons mentioned:
    5g

    Rated 5 out of 5 stars

    Motorola G play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids, smart phone no 5G, good call and camera quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ameera, thank you for taking the time to share this wonderful experience with us. We're glad you got one of our Motorola devices. We're always here if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en -Ythan MotorolaMobility

  • Cons mentioned:
    Lacks guide, Manual file transfer

    Rated 2 out of 5 stars

    Replacement phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone needs start up guide, also key to open slide. you need to transfer your files by hand or if you can find a transfer app that works. BARE PHONE that is all, some apps that I do not use or will not use. I needed a 4G phone to replace my 3G phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Moto, Thank you for purchasing this phone and for bringing this up to our attention. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone in good condition and 10 /10 points clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone. I bought it for my uncle, could not tell that this was a refurbished phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s fast and easy to use. I have been using it and very happy with it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for loving the phone, Eddy1433. Your satisfaction really means so much to us and thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with the Moto G Play 2021 users here:https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he is enjoying its usage so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expecting more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price but it’s kinda slow to be honest

    No, I would not recommend this to a friend
  • Cons mentioned:
    Missing sim card tool

    Rated 1 out of 5 stars

    Phone isn't worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn't come with the apparatus necessary to open the sim card slot. The phone doesn't recognize my sim card either. Total waste of money.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, Samii. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works well. Purchased on line. Reasonable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback on our product, user354947. Our top priority is your satisfaction, and we can assure you that the Moto G Play 2021 has all you need for the price and come with great features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en -Belle MotorolaMobility

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