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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 27 reviews

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Pros mentioned filter

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78%
would recommend
to a friend

Customers are saying

Customers frequently mention the great discount offered on the Geek Squad Certified Refurbished Moto G6 with 32GB Memory Cell Phone (Unlocked).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Usability
    Cons mentioned:
    Fingerprint sensor

    Rated 4 out of 5 stars

    Surprisingly usable!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son, and I must say, I was surprised at how usable it is. It is snappy and responsive, and it is fairly durable. The fingerprint sensor is odd shaped, so it takes a few tries to unlock the phone sometimes. It absolutely can be a daily driver, as long you have realistic expectations. It is still going strong!

    I would recommend this to a friend
  • Pros mentioned:
    Looks new

    Rated 5 out of 5 stars

    moto g6 good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, looks new, acts new. Great price and fast shipping. The fact it comes with a month of service is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Budget-friendly

    Rated 5 out of 5 stars

    Perfect budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget phone with plenty of extras making it a worthy competitor to other phones in a higher price range.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Charger

    Rated 2 out of 5 stars

    Phones is fine, sent the wrong charger cord.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones is in great condition, however the charger cord is for the wrong phone and i cant charge this phone with it. They sent a regular USB, not a USB C. Best BUy CS is very hard to reach for help.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen issue

    Rated 2 out of 5 stars

    No good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first phone I have ever seen that has screen timeout that doesn't work, set it for whatever minutes and always turns off after 15 seconds. Geek squad tells me that the phone is built so you set the active display on then as long as you look at the phone it stays on? Okay, then why bother putting screen timeout limits if that's the case, no help at all from geek squad on this one. Did a reset in the store and nothing so it has to be the software. Very annoying when you're in the middle of reading something and it keeps dimming out! Went with LG 4.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lagging

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give five stars except for one thing, It lags sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister. We had started off buying the exact same phone from ebay, but, long story short, it didn't go so well. We picked this up the exact same phone from Best Buy about 3 months later and so far it's working great. If it stays that way it'll be a 5 star product.

    I would recommend this to a friend
  • Pros mentioned:
    Good discount

    Rated 5 out of 5 stars

    great phone for most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent phone and a great value for all regular day to day uses, maybe not for a power gamer or other specialized uses.

    I would recommend this to a friend
  • Pros mentioned:
    Looks new

    Rated 5 out of 5 stars

    Not new but great for refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a new one and a refurb and there wasnt much difference other than package and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my Samsung Galaxy S6 recently. I have been waiting for the next Samsung phone with a fingerprint scanner in front. That was supposed to be the S10. I bought a refurbished Moto G6 as a temp, but I like this phone a lot. Not sure why I was paying $1000 for a phone. Moto's 1 button works very well and I love it! It also has facial recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Good discount

    Rated 5 out of 5 stars

    Good phone great discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished Motorola g6 so far can't complain it's worth the money I paid great discount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G6

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Moto phones because it compatible with CDMA and GSM. Can easily switch between carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Good discount

    Rated 5 out of 5 stars

    Motorola - Geek Squad Certified Refurbished Moto G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware with good discount no issues using refurbished phone.

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cheaper nice phone. for my mom easy use and faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good phone fits the need perfectly. Big clear screen, has worked flawlessly for over a year. Very happy with this phone, Didn't need a lot of extra stuff, just a good reliable phone and this has not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to switch between CDMA or GSM networks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Moto G6. This phone compatibles with any networks. Some other unlocked phones only take GSM, but this phone will accept both GSM and CDMA SIM cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have liked Motorola’s phones. This is like my 3dr Motorola. They last very long. I just purchased this one and very happy so far. Pretty good pictures, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work and learn. Take great pictures. Had no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone for the money. Affordable and still does everything the Samsungs do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks perfect. Like new product. Extremely satisfied with the phone.

    I would recommend this to a friend
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