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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 27 reviews

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78%
would recommend
to a friend

Customers are saying

Customers frequently mention the great discount offered on the Geek Squad Certified Refurbished Moto G6 with 32GB Memory Cell Phone (Unlocked).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Cons mentioned:
    Charger

    Rated 1 out of 5 stars

    But Elsewhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone shipped with no instructions or even a charger. This phone used a special charger that has a different connector than most. So without the original one, Geek squad is essentially sending you a brick. I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything that I need it to do. Good camera

    I would recommend this to a friend
  • Cons mentioned:
    Reboots

    Rated 1 out of 5 stars

    Reboots randomly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone reboots about 3 times a week at first. Then it reboots every day after a couple months. Then it reboots multiple times a week ahead a while. Motorola succeeded in making another crappy phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen issue

    Rated 1 out of 5 stars

    Screen problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the phone. The screen is already showing problem. There is a flickering black band showing in the screen. Need to return this refurbished item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    troublesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been to Best Buy several times to try and fix the problem. Every time some one would call the phone would ring and it wouldn't indicate who is calling. The Techs don't know how to fix this problem. Had to reset the phone over and over.. Very irritating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Superb phone and value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Pretty close in specs to many flagship models, yet such low price. The refurb worked just like new. Only came with a charger and the phone, but that's all is needed anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it refurbed. The best cell phone Ive ever used. Fast, great call clarity and super dependable. Excellent service from Best buy. Its a keeper.

    I would recommend this to a friend
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