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Customer reviews

Rating 4.3 out of 5 stars with 629 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 629 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Very good phone for its price!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved to moto E. I found it as a cheaper to have reduced screen time without compromising functionality. It's a pretty good phone, with great battery life. It made me like Android :) . A very good phone for it's price. It does its job despite the poor camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Josh123, Thanks for this positive review! Glad that you choose this phone and appreciate what it offers. If you're interested, we'd like to hear your story and share it with other E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Value phone upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone as my old blu phone started having battery issues. This moto is good quality for the price and as a great upgrade for a value phone user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality cheap phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for an aunt. She just wanted something that fit her budget and would perform well for youtube and whatsapp. This phone does exactly that. It feels high quality and it is cheap. It performs very very well and the battery life is excellent for what it is. The cameras are of course fair at best (when compared to the likes of iPhone) but they work for what my aunt needs. I definitely recommend this for the...older group of technology consumers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would have given 5 stars but....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't any way, that I can find, to adjust the volume for an incoming text message independently. It always has to be at the same level as your incoming voice calls. Other than that, this appears to be a great little phone that does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my 89 year old dad. To be honest, for the price I was amazed at how good and actually solid this thing is. Hats off to Motorola for making a quality affordable phone. I have no issue recommending it and so far no issues. I even like the blue color..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for trusting us and for the recommendation. It means the world to us and to our entire team! If you ever need help, give us a holler or reach out to our Moto E online community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Thanks again for being so awesome! - Mike MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    great first time phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little big for my daughter's smaller hands. Too big to fit in a pocket. Otherwise nice phone with a great camera, so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Momof3. Motorola is pleased to hear feedback from you regarding the purchase of our product. If you're interested, you can take a look at our official Motorola community page: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great camera for biginbers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a bery bery good device for a so aforable price if any of my oldest cell phones break down i'm going back to buy another one from Best Buy...

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Freezing

    Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was okay for the phone but it kept freezing and had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best value phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a great phone, everything is great, but they really should have made the charging port a USB-C. Would have made the device perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    moto e 2020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY RESPONSIVE WORKS PERFECT BATTERY LAST 2.5 DAYS USE MAYBE 3 HOURS A DAY SET UP WAS EASY GAVE TRHE IMEI NUMBER TO SAFELINK PUT THE SIM CARD IN FROM MY OLD PHONE AND MADE A CALL NO PROBLEM I USE THE GSM PART OF THE PHONE EXCELLENT SPEAKER GREAT SOUND

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works. All you can ask sometimes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I have used Motorola phones forever, since the Droid 2 way way back. I love the gesture controls, being able to shake the phone to turn on the flashlight or flip twice for the camera. Very helpful when one handed. They've kept those on, along with a not too bloated Android. Which is the real problem. Having all sorts of software bugs, apps not loading right. Can't seem to have the biometric option on apps like Verizon or Bank of America stay selected. I've done them 10 times and still have to enter my passwords manually. On top of that, battery life doesn't really hold up. Feel like more than minimal use (5 minutes per hour) has me needing to recharge right away. Couldn't imagine a whole day out without a backup battery to keep it running. And since it's micro USB to charge, expect a two hour wait for full charge. If you don't use the phone a lot, or just need something to get you a few months til your next upgrade like me, it'll do. But couldn't imagine two years of this with the battery degrading more along the way.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is unexpected, Shick1981. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Smartphone for the non tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic smartphone that gets the job done. Don't expect to find any premium features here. However, if you are not too interested in taking high quality pictures, wireless charging, or anything found in higher end phones, this one performs well at making calls, texts, and using basic web search and apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PuzzleMaster7, Thank you for purchasing our Moto E phone. We appreciate you taking your time to give us feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. - Mitch MotorolaMobility

  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    I've had it for a little over week

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the process of finding my way around this phone. It to has been a combination of both trial and error and that which seems intuitive. Yeah!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, 100% recommended. I bought the memory for its price and after using it I realized that I had chosen an excellent equipment and that it provides great benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Phone and Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, a good phone for your small young kids. But not with adult not much memory. But with the price this is good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great at price, fingerprint magnet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Fingerprint magnet and slippery on back. Make sure you find a case for this phone. It is a nice blue color phone otherwise, bigger than the E5 and E6 so make sure you are comfortable holding something a little bigger.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nic1717, Thanks for your positive review! We appreciate you choose Motorola phone. If you're interested, you may want to check our E community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en . Would love to hear your story. -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The new motor e

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a cool phone nice features could be better but still a good phone with a nice price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto E to get me by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone because my other phone died. Got this moto e for $150. For an inexpensive phone it gets you by. I have noticed the processing speed can lag at times. I liked that it was unlocked. I was able to pull down all my info and apps. I will probably end up getting a newer faster phone but am keeping this around for when/if I need a good quick replacement.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, AnnieFromShawnee. We appreciate you taking your time to give us a feedback. If you're interested, we'd like to hear your story and share it with other Moto E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Price for the Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my sister. The price was right for the phone. My sister needed a reliable phone for calls and texts.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little phone, especially for the price range! I was originally going to go with a Samsung of similar specs, but motorola had this for way cheaper. I've had no problems and expect to be using this phone for a while

    I would recommend this to a friend