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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 57 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are delighted by the Moto E5 Plus's large, crisp screen, excellent camera quality, and ease of use. Many appreciate its long battery life, often lasting for multiple days on a single charge. The affordable price point is also frequently praised. Overall, the phone receives positive feedback for its combination of features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price & battery life great. Easy activation good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pleased with it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bigger screen, easier to use by this 70 year old man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. It's easy to set up and very easy to use . I bought it for the GPS strength and it hasn't cut out once.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to use it. I'm learning how to answer calls and to check voicemail. So I think it could be more user-friendly. My old flip phone was easy to use. I can hear more clearly on this new-to-me Motorola. I like that it identifies possible spam calls and I have learned how to block their numbers. Seems I do have to charge it more often. Because I'm still learning, this is probably not a good time for me to write a review.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE got good help with my wife's new phone. We just got our first phones 6 months ago so we need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mil gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect budget smartphone for my mother-in-law. Would buy it again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was upgraded from a moto E4 plus to a E5 plus....love it!!!! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent phone for a beginner like me. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deal is great. I like the phone so far. Consumer Cellular is a fantastic deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlock phone for the price nice and bright screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy with the wonderful help of the staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cell phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to figure out how to use most of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent cel phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ery satisfied with the quality of my new cel phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola - Moto E5 Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 GIG RAM is why I bought the phone. I use phone like mini computer - installing many apps. 5000 milliampere hours battery is nice - lasts long time. Consumer Cellular has great plans. 32 GB internal memory is a plus. Phone is very fast. Price is good. 720 screen is ok for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good one for this price range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ideal phone for ow budget, Good one for this price range

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    For less than $300

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For less than $300 can't beat that Motorola quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Year phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the phone for a year. Appears to be a "good year" phone. Good for one year. It is acting up and I am looking to replace.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidK, thanks for letting us know about it. We do not like our customers to experience any trouble. We like to help. Please tell us the specifics of the issue by sending us an email to [email protected] and we will surely take it from there. -Jhei MotorolaMobility

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