Customer Ratings & Reviews
- Model:
- PB5X0002US
- SKU:
- 11149450
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Do not buy - screen malfunctions within 22 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 30 days after the phone was delivered, there are lines appearing on the display. Unfortunately, it is past the return window. Do not buy this phone. It is a waste of $200.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Studiojcd, We're sorry to hear about the problem with your phone’s display. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
Buggie software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it, it freezes up alot. I suspect it needs a few big fixes to the software.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarlandB, We're sorry to hear that you experienced problems with the phone. Software updates are regularly released to improve performance and address any bugs. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
not working as it should
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible, runs very slow, woudl liek to return if possible
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KarolZ, We're truly sorry to hear about your experience. If the phone is running slowly and not meeting your expectations, we completely understand your desire to return it. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
RAM issue ...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the phone has been good, battery life and camera good. However if you read full specifications from BestBuy the phone is supposed to have 12G RAM. On the Phone settings, about phone show RAM as 4GB + 4GB (RAM boost). Not sure how this equals 12GB With that being said I have had 8 or more apps running in the background with no issue.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PhilipB, We’re glad to hear you’re enjoying the phone’s quality, battery life, and camera performance. The phone you have comes with 4GB of physical RAM, and with RAM Boost, it can be expanded up to 12GB by using internal storage as virtual memory. What you’re seeing in the settings 4GB + 4GB (RAM Boost) reflects the active configuration at the time, but RAM Boost can dynamically allocate up to 8GB of additional virtual RAM, depending on usage and available storage, for a total of up to 12GB. It’s great to hear that multitasking has been smooth for you even with multiple apps running which is exactly what RAM Boost is designed to support. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, awesome camera, huge battery life. Only downfall is no wireless charging.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Clarence, thank you for your great feedback. We’re thrilled to hear that the Moto G 2025 has exceeded your expectations with its awesome camera and huge battery life. We also value your feedback about the wireless charging and will be sharing it with the teams for future updates. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Kylee
Good Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my older parent and usually they like simplistic phones since they don't do a lot, but they liked it and found it was easy enough to figure out. Great purchase.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RelaxedGamer, We're so glad to hear your parent is enjoying the phone and found it easy to use — that means a lot to us! Thank you for choosing Motorola and for the kind feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en -Carlos
Motorola moto g 5g phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, price is right and no issues with the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi User460242, We’re glad to hear you’re happy with your phone and that everything’s working perfectly. It’s great to know you found it an excellent choice at a good price. Thank you for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone I'd purchase again Quality pictures also
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, MarisaA. We’re glad to hear you’re enjoying your phone and the quality of the pictures. It’s great to know you’d purchase it again! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch
Another excellent Motorola device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life, 120hz refresh rate, has many modern amenities such as 5G, NFC, face unlock, as well as eSIM.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ethan, We’re glad to hear you’re enjoying your new Motorola device and all its features! It’s great that the battery life, display, and modern amenities are meeting your needs. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch
Best Buy does their Best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did their best! They listened and explained what needed done. I will continue to be a customer of Best Buy!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jacie, We’re glad to hear that Best Buy provided helpful support and guidance. It’s great to know you feel confident continuing as their customer, and we appreciate you taking the time to share your feedback. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good,..................mmmmmm..mmmm .. ...........
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GerardoF, we appreciate your feedback, and we are glad that you are loving your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en -Carlos
