Customer Ratings & Reviews
- Model:
- PB9D0012US
- SKU:
- 6650408
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
Fine and functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola seems to have removed the multi-volume functionality from this model. After not having a Motorola phone for a while this is one of the functionalities that I was looking forward to having again. Otherwise functional, some of the screen layouts cause frequent accidental app closures but that may just be getting used to a new phone. Not impressed by the camera so far (photos in review taken with this phone in low light and florescent lighting).
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SomeoneSomewhere, Thank you for sharing your feedback. We’re glad to hear the phone is functional for your needs. We appreciate your insights on the volume functionality, screen layouts, and camera performance. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch
- Pros mentioned:Overall performance
Great phone for the value.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an open box and have no regrets. This is for my boyfriend who does not like to spend money. He is very pleased with this cell phone. It does everything and more.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Katieroo, Thank you for your feedback! We’re glad to hear that your boyfriend is pleased with his Motorola phone and that it’s providing great value. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026. -Mitch
Love this phone!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone. It is very user friendly and the sound quality is very good. I can finally hear well on this phone even being severely hearing impaired
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lovethisphone, Thank you for sharing your experience! We’re thrilled to hear that your Motorola device is user-friendly and delivering excellent sound quality, especially making calls easier to hear even with hearing impairment. It’s wonderful to know the phone is helping you stay connected comfortably! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026 -Carlos
- Pros mentioned:Overall performance
Phone for Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to get a new phone for Mom. She is not tech savy but with help we found a phone she loves. Great product and assistance
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GregB, Thank you for sharing your experience! We’re happy to hear your mom is enjoying her new phone and that the setup process was smooth. It’s wonderful to know she feels confident using it, and we appreciate you choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026. -Mitch
- Pros mentioned:Overall performance
Good item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item. Irecomend this Motorola phone. New model 2026
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RubenM! Thank you so much for leaving us a positive rating on your recent purchase. We also appreciate your recommendation of this device model. We would love for you to join our official community page at
https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026. -Nate
- Pros mentioned:Overall performance
Smart phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and I would recommend and buy another
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeromeT, We’re glad to hear you’re satisfied with the quality of your Motorola smartphone and that you would recommend it. We truly appreciate your support and look forward to serving you again when you choose your next device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026. -Mitch
G '26 review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the '24 model and '26 is very similar but with some new or easier to use features. I'm very satisfied with it do far.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PhB1, Thank you for your feedback! We’re glad to hear you’re satisfied with the ’26 model and appreciate the new or easier-to-use features compared to the ’24. It’s great to know it’s meeting your expectations! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026 -Carlos
Office Manager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, excellent battery life. The price is reasonable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .HI LettyP, Thank you for your feedback! We're glad to hear you find the phone easy to use, with excellent battery life, and that the price is reasonable. We appreciate your support! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026 -Carlos
New phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new phone I purchased from Best Buy is the best phone so far!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CoryM, Thank you for your feedback! We’re glad to hear you’re enjoying your new phone and that it’s meeting your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026. -Mitch
- Pros mentioned:Overall performance
motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is good for the price I pay. but don't have a gallery.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, BEAR45. The stock gallery app is Google Photos, which comes preinstalled on all our devices. It automatically organizes your pictures and videos, allows you to create albums, and makes it easy to view and manage your media. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026. -Mitch
Motophone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We both love our new phone. I bought one on December
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DebbielD, Thank you for sharing your experience! We’re glad to hear that both of you are enjoying your new phones. We appreciate you choosing Motorola and hope they continue to meet your needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2026/bd-p/moto_g_2026. -Mitch
Terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is not for the device but for the store's service. The worst store to buy in the USA. Terrible service. I stayed more than 40 minutes for someone to get the device so I could pay and leave. Terrible!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DaniloH, We’re very sorry to hear about your experience—that’s certainly not the level of service we aim to provide. Waiting over 40 minutes just to complete a purchase is understandably frustrating, and we apologize for the inconvenience caused. -Carlos
