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Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 5 out of 5 stars

    Works good and somewhat tough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a year now. I've had this fall on hard floors without a case. Finally hit a concrete floor at 5 foot and put a crack in the screen. It still works today. I have downloaded 3rd party programs without problems (I don't play games) or lock-ups. I don't have a micro-card in it at this time as I haven't overloaded it with pictures, documents and such. If you manage your phone, no need for large amounts of memory.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pure junk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone keeps freezing and shutting on and off.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to hear that you are having issues with your device. There are a few things I would try.
      1) Clear the cache in your device : This will delete your cookies and cache.
      https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97335/p/30,6720,9050

      2) Have you added any third party apps? If so remove those or try putting your device is Safe Mode: starts the device without any 3rd party applications being started. This will allow you to open apps individually to try and determine which app may be causing the issue.
      https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97327/p/30,6720,9050 MotorolaMobility

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