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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1446 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Moto G (4th Generation) as a great value for the price, with a good camera and long battery life. They appreciate that it is unlocked and easy to use. However, some customers have concerns about the touchscreen, size, overheating, storage, and lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,446 reviews
  • Rated 5 out of 5 stars

    A lot of phone for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone while on vacation in Florida. I dropped my current Samsung S5 and it landed on the corner killing the screen. So I ran to Best Buy and the Best Buy rep ended up being a huge help. I needed an unlocked phone and wanted something that could handle the demand I require for my job. I was apprehensive at first after owning Nexus and Samsung all my life. But I got closed by the Best Buy rep. And I have to say I am pleasantly suprised. The phone functioned wonderfully. Very easy to transfer my sim card and account and every loaded up perfect. For the money the phone is a great deal and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Its a very good phone in the given budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too good, I gifted it to my wife and she liked it a lot. Especially the camera, touch and easy-to-use. In the given budget, its worth owning such a mobile device. Accessing internet, Skype calls and installing new apps, make our life easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what a good smartphone should do. Pictures are nice. Phone boots fast. Battery last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good on a budget, dont expect great though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good budget phone, especially with the promo that best buy had or on sale from amazon. I bought it being a student without much money with the hopes it will last till graduation (~1yr). So far its been smooth and has worked better than my 3 year old moto x. One huge flaw is the camera. It will sometimes freeze, studder, and be extremely slow. If a camera is important to you, like it is to me, you may not want this phone. I am still debating on whether i can deal with this or to just spend extra on a phone with a more fluid camera experience. Daylight photos are great, low light as expected are not

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excelent low cost phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great unit. Large screen for ageing eyes, long battery life and good cell reception. It had Android 6.0 and I wondered if I should buy the upgraded version with Android 7. However the first thing it did when powered up was update to Android 7.0. Very happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and I would buy again. Inwould reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale at 150$, fully unlocked. I switched from Apple. I haven't regretted it. The learning period is a bit long, but phone works great. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Bought for my Dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my Dad and so far he loves it. He likes the picture quality of the camera very much. Best Buy priced match with Amazon hence a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my son and it works great. We are using it with Cricket and have no issues. The camera is great and it is not loaded down with a ton of boatware. Would recommend it for anyone who wants a great cost effective phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice fairly stock Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice fairly stock Android phone at a reasonable price. Fast enough for me and it reminds me of the promise of the original Nexus phones, good quality, near top of the line qualifications and a cheap price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's a pretty decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother because her current phone was small, slow and running low on memory. When it to her she instantly fell in love with it. It's much bigger, much faster and has more memory than her previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Budget Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smartphone to perform our day to day mobile activity, within budget and with any network.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better Deal than Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. I also bought Geek Squad protection..... Lucky for me because I dropped this phone before I got the screen protector on it ... after deducible I had another NEW one in a couple of days. All for less than any phone upgrade Verizon offered. GENERAL HAPPINESS

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Looks good so far. No issues/complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply the best cell phone I have ever bought, and I have bought and tried out a lot of them. It's fast, charges in a couple of hours, the images are sharp and clear, the camera takes very nice pictures. Looks good so far. No issues/complaints. Worth the money I paid for.

    I would recommend this to a friend
  • Cons mentioned:
    No nfc

    Rated 4 out of 5 stars

    Phone was pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was pretty good. It was very plain and vanilla interface because its Google w/o the flash. No NFC though, that's what I don't like about it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, you can find performance, but take time to read instructions, because a lot details of the camera for example, requires the knoh how.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Why Spend Money for an Apple iPhone?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reality is smart phones for the most part have user usage of about 3 years or so. They can be disposable items and then have to be replaced. It does not matter what the name brand is. So why spend several hundred dollars on a phone that is highly likely to be replaced after about 3 years. I don't even replace my laptops in that time frame. After owning an Apple iPhone that went kapoot I tried this budget Motorola Moto G4 and I can not be any happier. Its fast, has a fairly large screen, apps you can download into and does what one needs it to do. I would recommend that anyone who is looking for an excellent phone and who is tired of being hoodwinked with the big name brands for paying way more than what you actually need should consider this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy a $600 phone? Responsive, and current. This phone is a great buy at $180 on sale. Comes with Marshmallow, with the promise of Nougat to come soon. The only think I'd like would be a hard Home button and maybe NFC.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our 10 yo daughter as a Christmas present. She uses the camera a lot and it takes great pics! She plays numerous games and it has sufficient storage as well. For the price, the product can't be beat!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    This moto g4 is a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a very clear and large full screen. The software was much more functional and laid out so it was easier to use than my previous phone. The camera worked very well and the picture quality was excellent.

    I would recommend this to a friend