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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1446 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Moto G (4th Generation) as a great value for the price, with a good camera and long battery life. They appreciate that it is unlocked and easy to use. However, some customers have concerns about the touchscreen, size, overheating, storage, and lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,446 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Bang for your Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent. Even if the product were priced a bit higher, it would be worth it. Both gsm and coma compatible. It is nice to have a lower priced phone that is reliable and can be used on any cellular network in the U.S.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great gift for a friend. She love the functionality of the phone. The only complain she have was storage space is abit small.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Fits right in my hand. Fast, reliable, and has plenty of space on both the internal and SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two of these nifty little phones. They work well and don't come with a lot of useless apps. Battery lasts a long time as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great in most ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartphone, but I have used others and seen what they are capable of; this phone is GREAT in all aspects but one--bright sharp screen, excellent touch sensitivity, camera and android works great--and the price couldn't be beat. There are plenty of decent cases available for it online, also. My biggest issue is that the phone doesn't have a compass, so programs like night sky/constellation programs, and some hiking/map programs, don't work on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and a good Price. I have already used the 2nd and 3rd gen phone and they have made a great improvements for this 4th gen phones

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great smart phone on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone more than my old Samsung S3. I live in the country where cell service is not good. I can FINALLY talk on the phone inside my house. I would recommend this phone to anyone who don't want to spend $700 on a new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a replacement Moto G4 from which previously purchased from Amazon, but this one is without all the apps popping up. Fast and easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent gift to my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice smart phone. With an traditional famous brand, its reliable quality and the affordable price makes it a perfect choice as a gift to Mom on her birthday!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    I bought this for my son...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son's 12th bday & he has no complaints$ I love the big screen & it takes great pics too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Fast processor 2. No - Lags 3. Decent Front and a good Back Camera Cons: 1. No NFC chip. At this price, one could really go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone 6 months back. No complaints so far. Performance is good. Camera is excellent for selfie. No performance issues. Could have been little more compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Motorola phones. The ease of use and durability of the phone are always nice. The android platform is easy to navigate through and apps that are preloaeded are not a nuisance. This is my third Motorola phone. The first, an Atrix, was great except the screen decidied to stop working and I had to replace it. The second, I can't remember because I had it a short time before I dropped it out of my Jeep and ran it over, but I liked it a lot as well. Then there's the Moto G. This phone has not let me down yet. I am very pleased that all of my contacts and photos were saved in Google. The speakers located on the front are a nice touch as well. If you're looking for a less expensive, easy to use and reliable phone then consider the Moto G because it is well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone great quality not good 78 yr old hard for them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unlocked phone i've ever purchased. Very surprised by the quality of phone, when compared to price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for Consumer Cellular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased MotoG4 as a replacement for my wife's iPhone. She loves it and I was happy with the ease of conversion to Consumers. Added SD card to boost memory. Great phone for the price. Love the Turbo charge and large clear screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, hard to find a case to fit it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter. I also purchased one in black. They both came with a $50 gift card, so that was nice. I called the local Best Buy store and an uninformed female employee told me that they do not carry unlocked phones in any of their stores. I contacted another store and they had it in black, but not white, so I ordered it to be shipped. The phone itself is thin and on the large side, but my daughter likes it so far. The issue is that no one seems to sale a case for it. I'm not sure if the phone is just an odd size or if it's just not very popular.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value, but do-it-yourself on Sprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unlocked phone is a great value. Responsive, nice screen feel, no App speed problems. At this price point, one of the larger screens & highest ppi (resolution). Minor glitch - BestBuy advertises as "OK for Sprint service". However, Blue Shirts had no knowledge of need for a new SIM card, & BB doesn't have 'em. Ended up working through Sprint online to get the needed SIM card - even though I had a SIM from my earlier Sprint phone. Once I had the new SIM card from Sprint, was no problem to shift my service from my old Sprint phone (& SIM) to this new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, even better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my Moto G4 for a month and I love it. It has the capability to do everything I want, but I use it mostly as a phone and PDA. The photos are good. The camera does struggle with low light situations, but no worse that others. One note is that Verizon will not allow you to download their VOIP functionality. That means that areas with limited signal will still have trouble even if there is abundant WIFI. I have found the antenna to be great and don't miss this function. The battery may be the best part. I only charge the phone every other day. I am sure that even heavy users will get a day from the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone As a gift for my daughter to replace an aging Samsung Galaxy 4. The phone compares well and the price is very reasonable. BTW! She LOVES the phone.

    I would recommend this to a friend