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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1446 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Moto G (4th Generation) as a great value for the price, with a good camera and long battery life. They appreciate that it is unlocked and easy to use. However, some customers have concerns about the touchscreen, size, overheating, storage, and lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,446 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great mid price smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent smartphone for those individuals looking for a step up smartphone. The Moto G 4th gen has the latest OS, a nice camera for the price point and is very responsive for a 200 dollar smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use. Simply popped in my Verizon sim card and done. However the staff in the cell phone Dept were less than helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nearly as good as a flagship phone. Nearly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is gorgeous and the device is super responsive. It runs circles around any Samsung device I've had, it's so nice to not have so much bloatware running in the background and taking up hard drive space. My only quibbles are that there is a faint stutter in Bluetooth streaming to my Ford Fusion, the camera needs a little bit longer to focus and the Wifi doesn't always automatically connect to known networks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is a great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, feels great in hand, speedy, gets a little warm when charging. Does not have a bunch of useless apps built in. Good battery life with normal to lite heavy, use. For 200 bucks you cant beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my old/broken Galaxy S3. I really liked my old S3 but since it was over 3 Yr old and needed to be replaced and I didn't want to spend the 800+ they want for the Apple or Galaxy S7 I thought I would try this. That was an excellent choice, It far outperforms my old S3 and, as near as I can tell it is pretty much on par with my wife's Apple 6S+. It does everything I want and more - quickly and cleanly. Perhaps the camera isn't as good as the top-tier phones but it would be impossible for me to tell. Seems just as fast as the others and the screen is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Mid priced Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a mid priced unlocked phone and this fit the bill. So far have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Great smartphone price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for unlocked phone. You can choose any phone carrier to use with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features & easy to use for a non techy guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this phone with no expectations. I took the advise of a Best Buy person who helped me at the time. This has turned out to be a nice investment for the price I paid (about $200). It's perfect for a guy like me who is not the most techy w/basic & simple needs (checking email, text & FB). The phone takes decent quality pics & videos. I believe it even allows for me to use an SD card for added memory. This Motorola product is a smart & solid purchase. I would certainly recommend to family & friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid phone no trouble in first week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not phone savvy but this android phone fits well in my non-apple world. The ease of setting it up and transferring data was welcoming. It is a bit larger screen than the Iphone 6 and my previous Galaxy S5 but the trade off it is viewing video is more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these to replace broken phones before I was able to renew the lines. Works great on Verizon. Great phone for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good smartphone. it was easy to setup. camera was good. I wish it had dual sim options.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Balanced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great processor, descent camera, does the basics. Never played any games but works well with movie streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 3 out of 5 stars

    Great looking product with decent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for its price, great looking phone and good camera

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Great entry level phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level smartphone that comes unlocked for versatility in providers.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Pleased with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a Samsung Galaxy which turned out to be locked. Purchased this because it was available in the store as one of the few unlocked options. I am pleasantly surprised and satisfied with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Super fast. Bests my old Samsung S5 at everything. The included turbo charger is amazing. Only problem was the lack of cases selection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great entry level phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level phone for the price okay camera the a phone operates very smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone worked great till it didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my husband for his birthday and the best buy salesman was very helpful during and after the sale, helped my husband set up the phone and transfer contacts and mail with great patience. phone suddenly stopped working just before one year and they were still very helpful in trying to get it up and running. but it didn't. contacted Motorola and had a difficult time getting them to honor warranty. have a refurbished one now hope it last....!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for any prepaid plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a pretty good phone, not bad for those people that want to be off phone contracts. You are able to change easily from one phone service provider to another. The applications that it has it's good. The only problem is that what you see at the store, you end up seeing something different with them applications later. The problem is, every time there is a new up date that is downloaded, your phone works a bit differently from how it use to. Other than that, it's not that bad after all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfect for my everyday use !!! This phone is very easy to use for anyone. I recommend this to all that are looking for a NEW phone.

    I would recommend this to a friend